Providing technical support to Volt’s clients and partners.
Working with Support and Engineering Teams to effectively take issues to resolution.
Researching, troubleshooting, and diagnosing issues, and escalating as necessary to specialised teams.
Gathering users feedback on Volts products, and transforming it into valuable insights for the Product team.
requirements-expected :
At least 2 years of experience in a similar role
Previous experience in Banking or Fintech industry
Strong written and verbal communication skills in both Polish and English
Skills connected to databases and API knowledge
Familiarity with JIRA
Basic programming skills
Degree in IT related field
Excellent organisational skills and attention to details
Team-working and a getting-things-done attitude
offered :
We champion ‘extreme ownership’ – being not just the owner of your own tasks, but a key member of a team united by, and accountable for, common goals.
During the week we mostly work remotely but for those who prefer to be in the office, we arranged coworking spaces in Warsaw (Business Link Astoria) and Cracow (Loftmill).
Every Thursday our team members meet and enjoy working together at the Puro Hotels in Cracow, Warsaw, and Gdansk. There is always an opportunity to eat lunch together and grab some drinks after hours.
If you want to work in a company with a great, start-up atmosphere, you don’t have to look further :)
At Volt, diversity and inclusion are integral to our culture.
