Informacje o stanowisku

We are looking for a Technical Support Specialist with at least 2 years of experience in technical troubleshooting and support. The ideal candidate is naturally curious, technically inclined, and possesses strong people skills. This role requires hands-on work with network setups, POS systems, and internet configurations, along with occasional travel and after-hours support.

Technical Support Specialist

• Provide technical support and troubleshooting for customers.
• Set up and configure internet connections, home mesh networks, and POS systems.
• Assist users with hardware and software issues remotely and on-site.
• Maintain clear and professional communication with clients.
• Document issues, solutions, and recurring technical problems.
• Stay up to date with emerging technologies and industry trends.
• Occasionally travel for on-site support and be available for after-hours work.

• Minimum 2 years of experience in IT support, networking, or troubleshooting.
• Business proficiency in English.
• Strong problem-solving skills and technical curiosity.
• Experience with network setup, home mesh networks, and POS system configurations.
• Strong people skills and ability to explain technical concepts clearly.
• Willingness to travel and work flexible hours when needed.
• Nice to have:
• Certifications such as CompTIA A+, Network+, or similar.
• Experience in e-commerce or retail POS support.
• Basic knowledge of any programming language.

• Attractive salary in the range of 6,000 – 10,000 PLN gross, plus a performance-based bonus system.
• Comfortable office in the center of Łódź and flexible working hours.
• Opportunity to implement your own ideas and introduce innovative solutions.
• Close cooperation with the Management Board and real professional growth in modern technologies.
• A chance to gain fascinating behind-the-scenes knowledge about the development of IT tools and business applications.
• Flexible working hours tailored to the nature of your projects.
• An amazing boss who flew in from the USA to join this company in Łódź—and who’s eager to mentor and support your growth.

Recruitment process:

1. Apply – send your CV via the H4H form or directly to: biuro@h4h.com.pl
2. First interview – a consultation and initial screening with an H4H recruiter.
3. Meet your Leader – a meeting with the IT Manager to assess mutual fit.
4. Decision & offer – finalize the collaboration details and start a new chapter in your career!

Want to learn more?
Talk to Maria: +48 693 949 172 or send your CV to: maria.kasperkiewicz@h4h.com.pl

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