About

DXC Luxoft is a top‑tier Orchestrade Partner and a market leader in implementation, integration, upgrade, migration and Orchestrade SaaS and support services. The project is a trading and position platform implementation for commodity products – a brilliant opportunity to work on several types of commodity products and learn a new trading platform.

You will run the SaaS and data‑layer support team responsible for maintaining the client environments of the new trading platform and will work closely with data engineers, architects and business teams to support and continuously improve and optimise data pipelines, real‑time data streaming and cloud‑based analytics solutions.

Responsibilities

• Manage day‑to‑day operation of the Orchestrade SaaS solution and DXC Luxoft developed Azure interfaces
• Management reporting and governance with the client
• Provide energy trading SME knowledge and mentor the broader support team
• Participate in application support and resolve customer issues
• Hands‑on development and remediation of issues with the interfaces
• Manage escalations to L3 support either from Microsoft or Orchestrade where underlying technology products are the source of outages
• Collaborate with the client on continuous improvement

Qualifications

• Cloud expertise in Azure DataLake, Azure Data Factory (ADF), Databricks, Event Hub, Event Grid and Kafka
• Previous experience leading a support team
• Experience successfully running SLA and KPI frameworks for critical applications
• Working experience in ITIL processes, mainly change, release and incident management
• Experience dealing with customer senior management

Mode of Work

Hybrid – 2 days per week from the office.

Benefits

• Copyrights which mean higher net salary for developers
• Fully remote recruitment process
• Stable employment based on an employment contract
• MyBenefit program (sports card, well‑being program, etc.)
• Employee assistance program for you and your family (consultations with a psychologist, coaching sessions, assistance in private life)
• LuxTalent platform (webinars, training, courses with certificates)
• Internal Mobility program – possibility of rotation between projects, locations, accounts
• …and even more!

Location

Wroclaw, Krakow, Warsaw, Gdansk