We are looking for an experienced Technical Support Engineer who will be a part of a team responsible for creating exceptional customer service and developing the best Internet application. You will take ownership of the day-to-day support of our customers and for making sure we develop our product according to best market standards.
Providing technical support to software users in a timely and accurate manner
Maintaining SLAs: Estimating time required to complete tasks and reporting it back
Searching for and removing software bugs
Analyzing causes of errors to understand which refactors could be the most effective
Rewriting and streamlining existing legacy code
Testing changes
Creating technical documentation
Delivering coherent, maintainable and testable code
requirements-expected :
A minimum of 3 years of experience in maintenance of Internet applications
Hands-on experience with PHP version 7.x and higher
At least first commercial experience with PHP frameworks such as Zend, Symfony
Knowledge of Postgresql databases, working with SQL queries
Knowledge of JS, jQuery, HTML
Knowledge of REST API
Working experience with GIT
English language at a level to understand documentation
Experience in writing unit tests
Practical knowledge of SOLID principles
Experience in 3rd line support
offered :
At Livespace, your work matters. Not only do we provide an environment where everyone can excel and achieve their full potential – we have fun doing it!
Competitive salary: 10 000 - 14 000 PLN net (invoice value) on B2B Contract
Monthly benefit budget in NAIS, for discretionary use (sports package, etc.)
Private health package provided by Allianz
Flexible work environment – 100% remote or hybrid from our Mokotów office
Solid substantive and practical support – were dedicated to continuous learning
A Macbook to work on, plus whatever you need to make your workspace ultimate
Lots of independence and space to try out your own ideas – we love new ideas and go-getters
An open and friendly environment, filled with awesome people you can count on for a helping hand, a great conversation, and a good laugh
The chance to show off your trivia mastery skills with our team-made Kahoots, during our weekly All Hands meetings
