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Technical Support Engineer
  • Łódź
Technical Support Engineer
Łódź, Łódź, Łódź Voivodeship, Polska
Dell Products Poland Sp. z o.o.
3. 11. 2024
Informacje o stanowisku

about-project :


  • When your products transform the way we live and work, nothing can be left to chance. Our Test Engineering team takes charge of the testing, evaluation and validation of all our devices. We’re a team of expert engineers responsible for the development of all test cases and test tools to ensure the functionality and compatibility of our products. We’re involved in the whole testing process from preparing test and diagnostic programs to recommending changes in testing equipment procedures and designing new testing equipment.
  • Join us to do the best work of your career and make a profound social impact as a Test Engineer on our EMFP Test Engineering Team in Lodz.

responsibilities :


  • Provide advanced technical support, assist in troubleshooting and analyzing problems with new or re-engineered products, providing recommendations to senior support teams.
  • Design, develop and implement troubleshooting effective methods for systems and equipment
  • Report test execution progress and issues to the engineering team, and manage the issues from creation to closure
  • Develop, review and implement test strategies for hardware and software products and systems
  • Build and review design, functional, technical and/or user documentation, as needed

requirements-expected :


  • 2-5 years of experience in technical support or systems configuration with a bachelors degree in a relevant field
  • Proven experience in providing L1/L2 support for computer hardware and software, with a strong understanding of system architecture and interactions.
  • Good understanding of hardware and software system architecture and interactions and should be able to apply it to resolve issues
  • Enthusiastic about learning new tools, languages and operating systems
  • Proficient in reading and understanding technical data sheets in English and Polish

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • remote work opportunities
  • flexible working time
  • corporate products and services at discounted prices
  • doctor’s duty hours in the office
  • no dress code
  • coffee / tea
  • parking space for employees
  • extra social benefits
  • pre-paid cards
  • employee referral program
  • charity initiatives

  • Praca Łódź
  • Łódź - Oferty pracy w okolicznych lokalizacjach


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