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SZUKAJ
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Technical Support Engineer
Warsaw
Nazwa pozycji
Technical Support Engineer
Lokalizacja
Warszawa
, Warsaw, Masovian Voivodeship, Polska
Firma
Experis
Dodano
26. 3. 2025
Informacje o stanowisku
technologies-expected :
GraphQL APIs
responsibilities :
Addressing and resolving complex client inquiries through primary support channels
Managing assigned cases to deliver the most effective solutions tailored to client needs
Analyzing the root causes of issues using tools like Chrome Dev Tools, application logs, and monitoring systems
Utilizing technical documentation and helping expand internal knowledge base content where necessary
Creating regular reports to monitor platform performance and quality
Assisting in developing technical documentation and enriching the internal knowledge base
requirements-expected :
Min. 2 years of experience in technical support or a similar technical field, ideally with exposure to B2B and SaaS products
Strong understanding of REST APIs and/or GraphQL APIs
Proven experience in diagnosing and troubleshooting web and mobile applications
Familiarity with Single Sign-On (OAuth, SAML, SCIM)
English C1
offered :
Employment contract or civil law contract, depending on your preferences
Private medical care
Sport card
Extra bonuses
benefits :
sharing the costs of sports activities
private medical care
extra social benefits
Praca Warszawa
Warszawa - Oferty pracy w okolicznych lokalizacjach
Warszawa
Piaseczno
Pruszków
Legionowo
Wołomin
Grodzisk Mazowiecki
Otwock
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