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SZUKAJ
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Technical Support Consultant with French (Software, 2nd line)
Łódź
Nazwa pozycji
Technical Support Consultant with French (Software, 2nd line)
Lokalizacja
Łódź
, Łódź, Łódź Voivodeship, Polska
Firma
Philips
Dodano
27. 7. 2025
Informacje o stanowisku
responsibilities :
Managing projects for Business customers of Philips
Providing answers to customers requests (2nd line support)
Escalate when required to Software development
Provides guidance and training to the service organization
Shares knowledge with service organization and helps to keep knowledge base up to date.
requirements-expected :
2- 4 years related experience in technical support or engineer support
Experience in working with Software uploaded on medical or production devices - must have
Native (or neat native) French & Fluent English
Degree in Computer Science, Computer Engineering, or a related field
Strong communication and organizational skills with a commercial approach
Experience in client-facing roles
Technical mindset
IT Knowledge & experience in supporting various software
offered :
Employment contract
Hybrid way of working (3 days per week at office in Lodz)
Support in relocation
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of training & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program
benefits :
sharing the costs of sports activities
private medical care
life insurance
fruits
corporate products and services at discounted prices
integration events
corporate gym
coffee / tea
drinks
parking space for employees
leisure zone
extra social benefits
redeployment package
employee referral program
charity initiatives
family picnics
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