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Technical Support Consultant with French (Software, 2nd line)
  • Łódź
Technical Support Consultant with French (Software, 2nd line)
Łódź, Łódź, Łódź Voivodeship, Polska
Philips
27. 7. 2025
Informacje o stanowisku

responsibilities :


  • Managing projects for Business customers of Philips
  • Providing answers to customers requests (2nd line support)
  • Escalate when required to Software development
  • Provides guidance and training to the service organization
  • Shares knowledge with service organization and helps to keep knowledge base up to date.

requirements-expected :


  • 2- 4 years related experience in technical support or engineer support
  • Experience in working with Software uploaded on medical or production devices - must have
  • Native (or neat native) French & Fluent English
  • Degree in Computer Science, Computer Engineering, or a related field
  • Strong communication and organizational skills with a commercial approach
  • Experience in client-facing roles
  • Technical mindset
  • IT Knowledge & experience in supporting various software

offered :


  • Employment contract
  • Hybrid way of working (3 days per week at office in Lodz)
  • Support in relocation
  • Annual bonus based on performance achieved
  • Private medical care with the option to extend it to family members
  • Benefit System cards
  • Discount for Philips’ products
  • Wide variety of training & learning opportunities
  • Promotion of a healthy lifestyle in the office
  • Employee Assistance Program

benefits :


  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • fruits
  • corporate products and services at discounted prices
  • integration events
  • corporate gym
  • coffee / tea
  • drinks
  • parking space for employees
  • leisure zone
  • extra social benefits
  • redeployment package
  • employee referral program
  • charity initiatives
  • family picnics

  • Praca Łódź
  • Łódź - Oferty pracy w okolicznych lokalizacjach


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