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Technical Support Analyst (Service Desk)
  • Poznań
Technical Support Analyst (Service Desk)
Poznań, Poznań, Greater Poland Voivodeship, Polska
Lisner
11. 4. 2024
Informacje o stanowisku

technologies-expected :


  • Active Directory

responsibilities :


  • Resolving incidents, problems and Service Requests taking appropriate actions in line with our Service Level Targets and updating our Service Desk system
  • Desktop configuration and environment management including patching, software upgrades, anti-virus, and malware protection
  • Active Directory/exchange management
  • Providing on-site support for production and office sites
  • Providing ’quick - response’ for Lisner / Müller Polska for urgent technical issues
  • Maintaining the Asset Management databases accurately and meticulously
  • Troubleshooting operating System, Hardware & Application issues on any desktop device
  • Deploying mobile devices, Desktops, Laptops and printers

requirements-expected :


  • Bachelor degree in IT or similar studies
  • Knowledge of Windows 7, Windows 10 and iOS systems
  • Knowledge of Windows Server 2008r2, 2012, 2016,2019
  • Good working knowledge of Active Directory , MS Exchange 2010 and O365 Administration Portal
  • Experience in working in ITIL environment would be an asset
  • Very good knowledge of English min. B2 level (written and oral)
  • Ability to communicate effectively with users
  • Easy-going and friendly attitude

offered :


  • Great possibility do work for an international company
  • Friendly environment based on partnership and trust
  • Remote work when needed
  • Benefits (medical care, sport card, life insurance, language lessons, extra bonuses and many more)

benefits :


  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of foreign language classes
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • corporate products and services at discounted prices
  • no dress code
  • coffee / tea
  • drinks
  • parking space for employees
  • employee referral program
  • ZFŚS

  • Praca Poznań
  • Poznań - Oferty pracy w okolicznych lokalizacjach


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