In this role as a Technical Success Manager, in which you will work closely with the Saudi Professional League (SPL), there would be some occasional travel required to their headquarters in Riyadh, directly supporting this strategic customer as they work to derive maximum value from their licensed Stats Perform products. This is a hybrid role, with aspects of customer support and in-country services.
responsibilities :
Provide technical support to SPL Football Development Department in producing customized analysis and data reports.
Perform time-critical activities to support the operations of data analysis, some of which may involve post-game work.
Ensure that all required reports are delivered on time.
Provide training and technical support to SPL Football Development Department members and SPL Clubs Performance Analysts.
Meet with SPL club coaches and analysts to provide additional information about the technical reports and if required training on the Stats Perform products.
Work with a global team of technical success managers at Stats Perform, liaise with technical items relating to Stats Perform implementations delivering on Stats Perform customer success strategy.
requirements-expected :
A minimum of 2 years’ experience working in the sports team performance software space
Experience providing software technical support in a customer-facing role
Desire to become a subject-matter expert in Stats Perform’s Team Performance software suite
Experienced with data analytics and reporting tools, in the delivery of performance reports
An ability to present information and training relating to Stats Perform’s products to customers
Available for travel to SPL offices in Riyadh, Saudi Arabia
offered :
We love sports, but we love diverse thinking more!
We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, youll feel valued and respected for your contribution.
We take care of our colleagues
We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules.
We pull together to build a better workplace and world for all.
We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.
