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Technical Specialist for the Customer Support Team

Technical Specialist for the Customer Support Team

Apply remote type Hybrid locations Poland, Szczecin Poland, Wroclaw Poland, Warsaw time type Full time posted on Posted Yesterday job requisition id R119482

About us

Welcome to Tieto Support Services! We are a part of Tietoevry – one of the largest Nordic companies providing full life-cycle IT services. Through industry insight, technology vision and innovative thinking, Tietoevry proactively strives to inspire and engage its customers in finding new ways of accelerating their business.

We are looking for a Technical Specialist to the Tietoevry Health Suite Technical Services multicultural team. Our activities are directed to supporting the healthcare systems and they include delivery, installation, configuration and maintenance tasks. You will have opportunities to participate in creating new IT solutions, services and products. You will directly participate in the full implementation life cycle and developing the way of working towards DevOps. The work is going to be performed in a hybrid mode, giving the opportunity to work either from the office or from home, according to the agreed schedule.

Who we are looking for:

• You are living in (or in a close vicinity of) Szczecin, Wroclaw, or Warsaw.
• You have at least 2 years of experience in the customer support or deployment roles.
• You are a person with confidence to take over responsibility and ownership.
• You are familiar with the Linux administration, including the installations, using the operating system, monitoring, etc.
• You possess the basic knowledge of Java programming, as well as the understanding of working with Apache Tomcat.
• You have good understanding of T-SQL and can create and run SQL queries, inserts, deletions and updates.
• You have a basic understanding of information security and network connections/protocols to manage network opening requests.
• You have a good understanding of performance testing and monitoring tools in the Linux environment.
• You have a basic understanding of Microsoft Azure technology (infrastructure) and are willing to learn more to configure Azure-based systems efficiently.
• You have the basic PowerShell scripting skills.
• You have the right personality to work together in a team, learn from your peers and pass on what you’ve learned to others.
• You have a flexible and responsible personality with positive attitude and willingness to learn more.

Nice to have skills:

• You are familiar with Windows services and how to install and manage them. IIS administration with troubleshooting skills, including web pages, application pools, folder permissions, etc.
• You have experience with server management and installing add-on features (.Net framework, etc.).
• You are familiar with Agile methodologies and are willing to work as a ScrumMaster.

We offer

We offer you an inspiring position with great opportunities for professional growth. With us you will have the opportunity to directly influence your career development. If you have good ideas, people will listen to you. Whats more, we offer you a job that fits you. At Tietoevry, we promote a healthy work-life balance and a friendly, caring atmosphere. We believe that trust fosters freedom and creativity. Our culture is built on transparency and active sharing – a truly open environment.

In addition to this we offer you great benefits and inspiring colleagues. With us you will be working with highly skilled professionals and be part of the Tietoevry wide system architecture network.

At Tietoevry, we believe in the power of diversity, equity, and inclusion. We encourage applicants of all backgrounds, genders (m/f/d), and walks of life to join our team, as we believe that this fosters an inspiring workplace and fuels innovation.

About Us

Tietoevry creates purposeful technology that reinvents the world for good. We are a leading technology company with a strong Nordic heritage and global capabilities. Based on our core values of openness, trust and diversity, we work with our customers to develop digital futures where businesses, societies, and humanity thrive.

Our 24,000 experts globally specialize in cloud, data, and software, serving thousands of enterprise and public-sector customers in more than 90 countries.

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