We are looking for a Technical Solutions Engineer (Fortinet) to join our Enterprise Computing Solutions (ECS) team in Kraków or Warsaw.
In this role, you will support the internal product team and business partners by delivering technical support for IT products.
responsibilities :
Technical support for the Arrow ECS product team in promoting IT solutions on the market
Supporting business partners in selecting appropriate solutions for end customers through email, phone, remote consultations, and on-site customer meetings
Promoting knowledge of products and technologies among partners and end customers (webinars, workshops, conferences)
Technical support during PoC (Proof of Concept) activities and implementations at end customers
Continuous updating of technical knowledge related to solutions within the Arrow ECS portfolio
Participation in technical trainings and certification processes
Cooperation with technical engineers from solution vendors
Delivering presentations and conducting technical trainings for Partners and Customers
requirements-expected :
Higher technical education, preferably in IT or a related field
Knowledge of IT infrastructure security, with an understanding of networking technologies
English proficiency at B2/C1 level, both spoken and written, required for technical documentation and cooperation with international teams
Knowledge and experience confirmed by Fortinet certifications
Excellent communication, flexibility, and analytical skills
Proficiency in Microsoft Office (PowerPoint, Excel, Word)
Valid category B driving license
offered :
Opportunity to develop skills in new technologies within the Arrow ECS portfolio offered by leading global vendors
An interesting role supporting personal development in comfortable working conditions, within an experienced and friendly team, including participation in trainings in Poland and abroad
A high level of independence in daily work
Transparent and fair compensation rules, including a clear bonus system and additional rewards
Private medical care and recreational benefits for the employee and their family
Company car possibility after the 3-month probation period
benefits :
sharing the costs of sports activities
private medical care
sharing the costs of foreign language classes
sharing the costs of professional training & courses
