Informacje o stanowisku

The ServiceNow Team at Sii provides comprehensive services to clients across various European and American industries. We specialize in enhancing customer platforms, optimizing and digitizing process flows, and expanding platform usage within client organizations. Our expertise spans multiple ServiceNow modules, including ITSM, ITOM, ITAM, HRSD, SecOps, and ITBM (PPM).

We are currently seeking an experienced and innovative Technical ServiceNow Architect to join a project for a global pharmaceutical company.

Join us!

Your tasks

• Lead the design, development, and implementation of complex ServiceNow solutions, ensuring they are scalable, secure, and aligned with the companys technology standards
• Develop and execute the ServiceNow platform strategy, including roadmap planning, feature prioritization, and technical governance
• Ensure adherence to best practices and the organizations architectural guidelines
• Design and oversee the integration of ServiceNow with various enterprise systems, ensuring seamless data flow and robust functionality across the IT ecosystem
• Collaborate with internal stakeholders and external vendors to understand requirements, translate them into technical solutions, and ensure successful delivery
• Provide hands-on technical guidance and mentorship to development teams, ensuring high-quality coding standards, documentation and testing practices
• Stay ahead of emerging ServiceNow features and industry trends, identify opportunities to enhance platform performance, user experience, and business value
• Ensure all ServiceNow solutions meet regulatory and security compliance requirements, including GxP validation, data protection, and risk management standards

Requirements:

• Over 5 years of experience with ServiceNow, including technical architecture, development, and integration
• Proficiency in ServiceNow modules such as ITSM, ITOM, CMDB, and HR Service Delivery
• Deep understanding of ServiceNow architecture, API integration, and scripting languages like JavaScript
• Proven experience managing complex IT projects, with strong skills in Agile methodologies and DevOps practices
• Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to non-technical stakeholders
• Strong analytical and problem-solving skills, with a proactive approach to identifying and addressing challenges
• Fluency in English

Nice-to-have

• ServiceNow Certified Application Developer, ServiceNow Certified Implementation Specialist, or similar certifications are highly desirable

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