Join to apply for the Technical Documentation Specialist role at ALGOTEQUE Innovation Hub
ALGOTEQUE is an IT consultancy firm that helps startups, mid‑sized and large corporations to create and deliver innovative technologies. Our team has a successful track record in designing, developing, implementing, and integrating software solutions (AI, ML, BI, Web, Automation) for Telecom, Energy, Bank, Insurance, Pharma, Automotive, Industry, and e‑commerce. We deliver our services both in fixed‑price and time‑and‑materials models, helping our customers achieve their business and IT strategies.
Job Description
Were looking for a Technical Documentation Specialist to develop, maintain, and manage all technical export documentation and supporting materials for the SAP CEE Team of a global premium consumer goods company. This role is pivotal in enabling process digitisation, innovation, and compliance across business functions (MM, SD, FI/CO, and others). Youll play a critical part in supporting change management initiatives and ensuring a smooth transition to new processes, especially given the absence of comprehensive legacy documentation, making this role essential for capturing new knowledge and supporting ongoing transformation.
Responsibilities
- Develop, manage, and maintain technical export documentation, ensuring accuracy, compliance, and alignment with both global templates and local/regional requirements
- Analyse and evaluate differences between global ERP templates and local/regional needs, providing recommendations for adaptation where necessary
- Participate in User Acceptance Testing (UAT) and other project stages to ensure successful implementation and operation of ERP and export solutions
- Ensure compliance with local and regional legal, regulatory, and policy requirements in all ERP‑ and export‑related activities
- Provide ongoing support and troubleshooting for ERP and export system operations, acting as a key contact for issue resolution and user support
- Collaborate with BPOs, Group IT, and local management to ensure process adherence and to monitor/approve local deviations from the core model
- Establish and maintain a digital library of technical documentation, implementing templates and procedures for consistent documentation
- Proactively identify process improvements and enable process digitisation and innovation
- Support change management activities by creating clear, accessible documentation that facilitates user adoption and organisational progress
Profile / Requirements
- Relevant academic background in Supply Chain & Logistics, Information Technology, or related field
- Extensive experience in ERP systems (especially SAP EWM, S/4HANA) and export documentation
- Strong understanding of compliance with local and regional legal, regulatory, and policy requirements in ERP and export operations
- Experience in user support, troubleshooting, and system operations
- Experience in developing and managing technical documentation libraries
- Proficiency in documentation tools and content management systems
- Knowledge of export compliance, customs regulations, and international trade documentation
- Excellent written communication and technical writing skills; collaborative team player
- Strong attention to detail and organisational abilities
- Fluent in English; additional languages are an advantage
Seniority level
Employment type
Job function
- Information Technology and Engineering
