96 756
15 987
Are you a “tech-savvy” person who speaks fluent Swedish? If yes, are you ready to turn these skills into a career?
As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.
With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Sounds good? Find out what you can get:
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
What will make you successful for the role:
Are you a “tech-savvy” person who speaks fluent Swedish? If yes, are you ready to turn these skills into a career?
As a Technical Support Representative, you are part of the Operations team, the center of our business. This is a customer focused role; thus, you will engage with users to provide (non)technical assistance and handle various scenarios to help them solve their issues. And the best part is that you will have space for learning, growing, and building your career.
With over 3000 employees across 8 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries, and many more. Here at Conectys we work together to support each other in a common interest, making our customer’s success our own success.
Sounds good? Find out what you can get:
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
,[Provide best-in-class customer service and problem resolution to customer queries, Resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution, Initiate, manage, answer, and solve customers’ queries, Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact, Assist all customer queries by offering precise explanations, concise, complete, and within the agreed terms Requirements: Excel, Microsoft Office Tools: . Additionally: sharing the costs of sports activities, private medical care, integration events, christmas gifts, employee referral program, charity initiatives, Lunch card, No dress code, coffee / tea, drinks, leisure zone, meal passes, Shower, Modern office.