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Technical Customer Support Representative with Norwegian and English, Poznań

Client:

Conectys

Location:

Poznań

Job Category:

Other

EU work permit required:

Yes

Job Reference:

Not specified

Job Views:

32

Posted:

23.01.2025

Expiry Date:

09.03.2025

Job Description:

Within your role, you will:

• You will provide best-in-class customer service and problem resolution to customer queries;
• You will resolve product or service problems by clarifying the customer, determining the cause of the problem, selecting, and explaining the best solution;
• You will initiate, manage, answer, and solve customers’ queries;
• You will professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly at first contact;
• You will assist all customer queries by offering precise explanation, concise, complete, and within the agreed terms.

What will make you successful for the role:

• A C1 level of Norwegian, both written & spoken;
• A B2 level of English, both written & spoken;
• Proficiency with Microsoft Office applications, especially in Excel;
• Standard Operating System understanding and Office tools knowledge;
• Web-based applications and database operating acquaintance and skills;

Sounds good? Find out what you can get:

• Competitive salary package & meal vouchers;
• The opportunity to work in a multicultural environment;

Poznań - Oferty pracy w okolicznych lokalizacjach