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Technical Consultant with German
  • Cieszyn
Technical Consultant with German
Cieszyn, Cieszyn, Silesian Voivodeship, Polska
Michael Page
12. 2. 2026
Informacje o stanowisku

responsibilities :


  • Handle and resolve customer service tickets (approx. 80% of daily work)
  • Provide 1st/2nd line technical support for IoT / smart metering solutions
  • Analyze data flow issues from meters → gateways → software platforms
  • Communicate with German-speaking customers (mainly written, partly spoken)
  • Support customers with configuration and usage of:
  • gateways and connectivity
  • sensor / meter portfolio
  • software portals for data collection and analysis
  • Cooperate closely with internal technical and sales teams
  • Gradually support pre-sales activities, e.g.:
  • suggesting suitable solutions
  • subscription extensions or additional services
  • Occasionally visit customers on-site (up to 10% travel)

requirements-expected :


  • Fluent German (written and spoken - mandatory)
  • Fluent Polish (mandatory)
  • Good English (internal communication)
  • Technical background (IT, electronics, telecommunications, IoT or similar)
  • Experience in technical customer support, service desk or helpdesk
  • Strong customer orientation and communication skills
  • Ability to quickly understand and analyze technical problems
  • Interest in IT, electronics and data-driven systems

offered :


  • Competitive annual salary ranging from 10 000 to 14 000 PLN gross monthly
  • Remote work with occasional visits in Bażanowice (Silesian region near Cieszyn)
  • Hands-on experience with IoT and Smart Metering solutions
  • International working environment
  • Close cooperation with customers and internal experts

  • Praca Cieszyn
  • Cieszyn - Oferty pracy w okolicznych lokalizacjach


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