Informacje o stanowisku

technologies-optional :

• 4GL
• Infor LN
• Addon

• As an Infor Managed Services Cloud Consultant, you will provide break-fix on customizations, systems analysis, and client support for Infor customers across the Americas, Europe, and Asia Pacific regions. We are subject matter experts of our Infor product suite, capitalizing on our industry knowledge to efficiently provide our customer’s solutions to enhance their business processes.
• You will be responsible for ensuring world-class managed services support for worldwide customers, closely cooperating with different internal teams from Infor Global Support, Technical and Functional Support as well as Development Team and Project Managers.

• Proactiveness in responding to customer queries and regular updates on incidents.
• Analysis of Extension Source Code and development tasks relative to platforms support and service delivery.
• Communicate effectively and appropriately, with both internal and external teams as needed. (not mandatory)
• Provide internal and external customers with excellent customer service.
• Actively participate in meetings and coordination with other teams.
• Drive technical innovation and efficiency in cloud infrastructure operations via Digital Innovation.

• Experience in ERP domain, scripting, and code debugging
• Bachelors degree or equivalent work experience within the Information Technology field
• Openness to learning LN CorePlus & Addon applications as required by daily tasks
• Familiarity with Infor OS, ION, Workflow, BOD/BDE Development, Webservices, IDM & LN Studio.
• Good troubleshooting experience
• Interpersonal skills (positive attitude, empathy, proactiveness, reliability, and adaptability)
• Excellent skills in the English language, including both oral and written proficiency (additional European languages is a bonus)

• A dynamic environment where you’ll never stop learning and growing.
• A supportive, fun atmosphere with lots of team-building activities and after-work initiatives.
• Plenty of growth opportunities—we encourage you to take on new projects and carve your own path.

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• life insurance
• flexible working time
• fruits
• corporate products and services at discounted prices
• integration events
• dental care
• corporate library
• no dress code
• video games at work
• coffee / tea
• drinks
• parking space for employees
• leisure zone
• meal passes
• pre-paid cards
• redeployment package
• christmas gifts
• employee referral program
• opportunity to obtain permits and licenses
• charity initiatives
• family picnics
• extra leave
• Space for bicycles and showers.
• 26 fixed days of annual holiday
• 4 weeks of paternity leave.
• Good equipment (Laptop Dell Latitude series, extra monitors)

Wrocław - Oferty pracy w okolicznych lokalizacjach