Technologies-expected : Microsoft Excel Confluence Jira technologies-optional : Active Directory Entra ID about-project : As a Technical Business Analyst, you will be working for our client, a global leader in financial services, contributing to a transformative Identity and Access Management (IAM) program. This strategic initiative aims to redefine authentication processes for corporate users, enhancing security and efficiency across the organization. In this role, you will bridge the gap between business requirements and technical solutions, collaborating closely with IT developers, IAM specialists, and senior stakeholders to ensure a seamless transition from development to operations. Join us, and lead the charge in digital transformation initiatives! Krakow-based opportunity with the possibility to work 70% remotely! responsibilities : Gathering and managing detailed business and technical requirements Documenting existing processes and defining the future „to-be” state Mapping complex processes with a focus on precision and clarity Collaborating with IAM specialists to design robust authentication solutions Building test cases to validate compliance with target states Creating support and business-as-usual (BAU) process documentation Performing root cause analysis and identifying process improvement opportunities Coordinating with global and remote teams using digital collaboration tools Engaging and managing stakeholders, presenting deliverables confidently Supporting the transition of solutions from development to operations requirements-expected : Strong process mapping and analytical skills with attention to detail Proven experience in gathering and documenting business and technical requirements Familiarity with Identity and Access Management (IAM) technologies and principles Expertise in networking technologies such as VPNs and proxies Proficiency in tools like MS Excel, Confluence, and Jira Demonstrated ability to work independently and deliver high-quality output Root cause analysis capabilities to identify and resolve issues effectively Excellent stakeholder engagement and communication skills Confidence in presenting progress and findings to diverse audiences A positive team-oriented mindset with strong accountability and time management offered : Stable and long-term cooperation with very good conditions Enhance your skills and develop your expertise in the financial industry Work on the most strategic projects available in the market Define your career roadmap and develop yourself in the best and fastest possible way by delivering strategic projects for different clients of ITDS over several years Participate in Social Events, training, and work in an international environment Access to attractive Medical Package Access to Multisport Program Access to Pluralsight Flexible hours benefits : sharing the costs of sports activities private medical care flexible working time fruits integration events corporate gym mobile phone available for private use computer available for private use saving & investment scheme no dress code coffee / tea drinks christmas gifts birthday celebration sharing the costs of a streaming platform subscription access to +100 projects access to Pluralsight