We are looking for a hands-on Technical Analyst who works comfortably at the intersection of business and technology. The role requires experience in testing, system integrations, and platform configuration, as well as a structured and methodical approach to supporting tool rollouts across markets.
responsibilities :
Support deployment and configuration of CX and CRM tools in local markets.
Execute functional and UAT testing; identify and track issues with technical teams.
Support integrations between CRM platforms and cloud data environments.
Adapt global solutions to local business requirements.
Maintain essential technical documentation and knowledge sharing.
requirements-expected :
5+ years of experience in technical, data, or platform-related roles.
Experience with CRM platforms and cloud-based data environments.
Solid understanding of Data Architecture, including data flows, integrations, and dependencies.
Familiarity with Azure-based tools (e.g. Data Factory, Databricks) and API integrations.
Knowledge of data quality, testing, and validation processes.
Strong communication skills and ability to work with both business and technical stakeholders.
offered :
Opportunity to engage in international projects.
Rapid career progression and promotion prospects.
A chance to lead technical discussions and make a real impact.
