We are looking for a dynamic Tech Operations Associate to join our team. This multifaceted role encompasses Infrastructure as Code (IaC), Identity and Access Management (IAM), and process automation. The ideal candidate should have hands-on experience managing infrastructure with Terraform, expertise in configuring Okta security settings, and strong automation skills using Workato. Beyond these specific areas, the role involves broader responsibilities to maintain and enhance the reliability and efficiency of IT systems across the organization.
Required Skills
Preferred Skills
We are looking for a dynamic Tech Operations Associate to join our team. This multifaceted role encompasses Infrastructure as Code (IaC), Identity and Access Management (IAM), and process automation. The ideal candidate should have hands-on experience managing infrastructure with Terraform, expertise in configuring Okta security settings, and strong automation skills using Workato. Beyond these specific areas, the role involves broader responsibilities to maintain and enhance the reliability and efficiency of IT systems across the organization.
,[Design, implement, and manage modular, secure configurations for Okta and other systems using Terraform., Create, document, and maintain reusable Terraform modules to ensure scalability., Administer and optimize Okta workflows, policies, and integrations while aligning with security requirements., Develop and enhance automation workflows with Okta Workflows and Workato, integrating tools to improve business processes., Collaborate with teams to identify automation opportunities and deliver scalable, efficient solutions., Monitor and ensure the performance, reliability, and availability of critical systems, including IAM platforms, cloud infrastructure, and automation pipelines., Troubleshoot operational incidents, perform root cause analysis, and implement preventative measures., Manage and improve Tech processes, supporting evolving business needs., Oversee system upgrades, asset management, and patch management for key platforms., Work with Security, Site Reliability Engineering, and other Tech teams to maintain consistent, secure configurations., Document configurations, workflows, and best practices to share with team members., Train staff to effectively utilize automation workflows and IaC processes., Identify and implement opportunities to improve system reliability and operational efficiency., Stay updated on emerging technologies in TechOps, Terraform, Okta, and Workato to bring innovative ideas to the team. Requirements: Terraform, IaC, Cloud, IAM, Okta, Git, CI/CD Pipelines, ITIL, Zapier, Ansible, Cloud platform, AWS, Azure, GCP, Python, Bash Tools: Agile, Scrum.