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Tech Lead (AI/ML)
  • Kraków
Tech Lead (AI/ML)
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
16. 9. 2025
Informacje o stanowisku

Tech Lead (AI/ML)

Miejsce pracy: Kraków

Technologies we use

Expected

  • SQL
  • GitHub

About the project

Corporate & Institutional Banking (CIB) Technology supports HSBC’s business capabilities in trade and receivables financing, liquidity and cash management, capital financing & investment banking, payments, and credit & lending for corporate and institutional clients covering over 50 key global locations.

Working in CIB Technology means that you get to work with talented individuals from across the globe and your opportunities are limitless. We continually strive to provide a faster, better service, to look across and beyond our teams to collaborate, innovate and learn from each other, and we’re not afraid to challenge or learn from our mistakes.

Our CIB Technology teams work closely with HSBC’s global CIB businesses to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely, and our staff to support them efficiently.

We are looking for a highly capable and experienced Tech Lead to guide our AI and Machine Learning initiatives under credit & lending area (CIB Credit & Capital Management – CIB CCM). In this role, you will be responsible for driving the technical direction of LLM-based solutions, overseeing prompt engineering efforts, and ensuring robust, scalable AI systems are delivered. You will lead a cross-functional teams, manage project priorities, and act as the main technical point of contact across internal and external stakeholders.

Your responsibilities

  • Lead the architecture and development of AI/ML solutions, with a focus on Large Language Models (LLMs), prompt engineering and RAG.
  • Provide direction, oversee, and coordinate the implementation of AI/ML use cases across different team under Credit and Capital Management department.
  • Active and engaged member of AI Communities / Forums at CIB Tech level. Be responsible for implementing and influence on strategic direction given by CIB AI team. Drive experimentation and innovation in NLP, ML, and AI technologies, ensuring alignment with business goals.
  • Ensure adherence to ethical AI practices, focusing on fairness, transparency, and accountability.
  • Provide hands-on technical leadership and mentoring to engineers and data scientists on the team.
  • Collaborate with architects, product managers and business stakeholders to translate requirements into scalable technical solutions.
  • Present complex technical solutions and roadmaps clearly to both technical and non-technical audiences.
  • Create, lead and manage CIB CCM Tech AI Management Meetings. Report directly to CIB CCM Tech Head and being active and engaged member of the CIB CCM Tech leadership team.

Our requirements

  • Proven experience as a Tech Lead or Senior Engineer in AI/ML projects.
  • Experience in leading, overseeing and shaping strategy for AI/ML implementation across the organization.
  • Excellent leadership, communication, and stakeholder management skills: can present technical solutions, capabilities, considerations, and features to business parties. Ability to develop and maintain long term relationships with highly critical stakeholders internally and externally.
  • Deep knowledge of LLM architectures, prompt engineering, and RAG.
  • Strong coding skills in Python and working knowledge of SQL, GitHub, and CI/CD processes.
  • Ability to manage multiple priorities and technology work for building NLP, ML & AI solutions experience in experimenting and developing with LLM.
  • Follow AI best practices, ensuring fairness, transparency and accountability in AI model and system are followed by the team.
  • Strong analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions to drive business outcomes.

What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

Recruitment stages

  • Online assessment
  • Phone interview
  • Job interview
  • Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC.
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Before you apply, please note that we will take into the consideration only applications that include the following statement:
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“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
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Due to the high number of applications, we reserve the right to contact selected candidates only.
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In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.

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