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Team Manager with French
  • Warszawa
Team Manager with French
Warszawa, Warszawa, mazowieckie, Polska
Foundever
5. 9. 2024
Informacje o stanowisku

 Join our team at Foundever! 


 


Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!
Specific Job Responsibilities




  • Proactively manages and is responsible for all Health and Safety issues for the team, ensuring a safe working environment for everyone.
  • Takes personal responsibility to understand and comply with all company and client security requirements and policies.
  • Ensures that all team members comply fully with the security policies and requirements of Sitel and its Clients, ensuring staff is given an appropriate level of knowledge/awareness to be able to comply with the policies within the context of their role and taking appropriate action when non-compliance is identified.








Qualifications




  • Language: Proficiency in French (native) and English (C1);
  • College degree or directly related work experience would be an asset; Minimum of 12 months working experience in customer service with prior leadership experience
  • Excellent knowledge of all MS office tools (Word, Excel, PowerPoint, Access, Outlook); Experience with Google applications practical usage (ability to work in multiple application environment).










Personal Skills




  • Strong interpersonal, coaching and leadership skills.
  • Strong verbal and written communication skills.
  • A pro-active attitude towards developing trust and professional rapport with employees and team members.
  • A can-do attitude with analytical and  problem solving skills.
  • Availability to work a flexible schedule, including weekends and holidays








Working conditions




  • Employment type of contract;  
  • Basic salary + bonuses;   
  • Work in our new office in Warsaw










What else should you know?




  • Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Childrens Day, etc.);  
  • We offer private Medicover insurance;  
  • Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; 
  • Professional development through training and cross-location cooperation at the international level. 










Company Overview




Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.





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