Team Manager Order to Invoice with German and English

Your responsibilities

• As a Team Manager Order to Invoice (OTI) at Diebold Nixdorf's Global Business Services (GBS) in Warsaw Delivery Center, you will play a pivotal role in ensuring the smooth execution of the end-to-end OTI process. This position is ideal for candidates with more than 3 years of relevant experience and a strong interest in business administration or finance. You will be responsible for managing various aspects of the OTI process for number of entities, including order processing and invoicing, while maintaining a high level of accuracy and customer satisfaction.
• Oversee and manage the complete Order to Invoice (OTI) process for the assigned entities
• Supervise and manage a team of OTI specialists
• Motivate, coach and develop team members, ensure appropriate training and knowledge level
• Monitor, interpret and report team key performance indicators (KPIs)
• Perform quality assurance checks to ensure adherence to the Group’s controls, policies and procedures
• Serve as key liaison with internal and external customers to obtain information and/or address service and process issues
• Support the team’s operational tasks if necessary (e.g. enter, track and manage customer orders in relevant systems and databases)
• Support internal and external audit requirements in relation to OTI process
• Drive continuous improvement and standardization of OTI process

Our requirements

• Leadership skills: confident in leading meetings, drive for results, effective planning/prioritization, project and change management
• Sound knowledge of SAP ERP, especially modules SD and MM
• Ability to communicate orally and in writing in German (B2/C1) and in English
• University degree with a focus on finance, accounting, business administration or a related field
• 3+ years of relevant experience in a Shared Services environment
• Subject matter expertise in the Order to Invoice domain, with solid knowledge and understanding of processes around Order Capture and Management
• Sound knowledge of MS Office package (especially Excel) to work with large datasets
• Strong analytical, problem solving and communication skills
• Ability to evaluate process effectiveness and determine appropriate improvements
• Willingness to adapt to changing processes and learn new tools and systems

What we offer

• Contract of employment
• Trainings from the first day of work
• Insight and Knowledge of cutting-edge technologies
• Various options for personal development
• Possibility to use foreign languages on a daily basis
• Teamworking and supportive atmosphere
• Wide range of benefits:
• life insurance
• private medical care
• Multisport card
• over 8000 industry recognised trainings
• possibility of hybrid work
• employee referral programme etc