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Team Manager – P&C Operations (People & Culture)
  • Gdańsk
Team Manager – P&C Operations (People & Culture)
Gdańsk, Gdańsk, Pomorskie, Polska
Manpower
24. 10. 2025
Informacje o stanowisku

ZAKRES OBOWIĄZKÓW:

  • Oversee daily execution of P&C services such as onboarding, employee changes, mobility, offboarding, or contractor management
  • Allocate workload across the team and monitor performance against SLAs, KPIs, and compliance standards
  • Ensure accurate and timely transaction processing and resolution of employee queries
  • Act as primary contact for in-country P&C and business stakeholders to resolve issues and ensure service excellence
  • Escalate complex or high-risk cases and support root cause analysis and resolution
  • Collaborate across teams (Payroll, HRIS, other Ops Managers) to align processes and share best practices
  • Coach, mentor, and develop team members to build capability and foster a high-performance culture
  • Provide regular feedback, facilitate career development, and support engagement initiatives
  • Act as a change ambassador during implementation of new tools, processes, or global initiatives
  • Ensure adherence to labor law, data protection, and internal control requirements
  • Keep documentation (SOPs, process maps) accurate and up to date
  • Contribute to continuous improvement and standardization efforts within the P&C Operations function


    • WYMAGANIA:
  • Fluent in English (spoken and written)
  • Proficient in SAP SuccessFactors and ServiceNow
  • Strong skills in Microsoft Office (Excel, Outlook, PowerPoint)
  • High attention to detail and organizational skills
  • Customer service mindset with strong analytical thinking
  • Operational and continuous improvement mindset
  • 5+ years of experience in HR Operations or Shared Services, including employee lifecycle processing
  • 2+ years of people management or team coordination experience
  • Solid understanding of HR systems, standard operating procedures, and compliance requirements
  • Knowledge of labor law in supported countries is an advantage
  • Experience in driving standardization and process optimization is a plus
  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • Experience working in an international, matrixed organization is a plus
  • Demonstrated ability to lead with empathy, clarity, and accountability


    • OFERUJEMY:
  • Private medical care – comprehensive healthcare coverage for your wellbeing
  • Life insurance package – additional security for you and your loved ones
  • Sports card – access to MultiSport or an equivalent program to keep you active
  • Learning & development platforms – access to ongoing education and upskilling opportunities
  • Friendly and inclusive work culture – be part of a team that values collaboration and diversity
  • Modern office environment – good coffee, chillout zones, and a space designed for focus and creativity

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