Team Lead Production Engineering (Cloud Operations)

We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end‑to‑end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We’re looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you’re collaborating on a cutting‑edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that’s revolutionizing the alternative investment industry. Define your own future with Allvue Systems!

Responsibilities

• Team Leadership: Manage and provide direction to the Production Engineering team spanning EU and India, ensuring 24/7 operational coverage and reliability for all product lines on our AWS/Azure infrastructure.
• SRE Transformation: Drive the evolution from a traditional cloud operations model to a Production Engineering/SRE approach, instilling best practices such as robust monitoring, alerting, and automation of manual processes to minimize toil.
• Operational Excellence: Oversee day‑to‑day production operations, including incident management and response, ensuring incidents are resolved quickly and followed by blameless post‑mortems and root‑cause analysis to prevent recurrence. Track reliability metrics (SLIs/SLOs) and use them to prioritize improvements.
• Automation and Efficiency: Identify sources of operational waste or repetitive manual work and drive initiatives to automate them. In the first 6‑12 months focus on streamlining workflows, implementing scripts/tooling, and eliminating “hands‑on” tasks through Infrastructure as Code, CI/CD pipelines, and other automation, thereby freeing the team for higher‑value projects.
• Process & Planning: Implement effective team processes for planning and execution using Agile methodologies (e.g., Kanban) to visualize work, manage long‑term projects, and ensure the team is working on the highest priority tasks.
• Collaboration with Tech Lead: Work closely with the Technical Lead to align on technical strategy and architectural decisions, focusing on delivery timelines, resource allocation, and team enablement.
• People Management: Directly manage a team of production engineers/SREs, mentor and coach members, set performance goals, conduct regular 1:1s, and support professional development while building an inclusive, high‑performance culture.
• Cross‑Functional Collaboration: Serve as the liaison between the Production Engineering team and other departments (Development, QA, Product, etc.), ensuring new applications and features are built with reliability in mind and championing DevOps principles.
• Continuous Improvement: Continuously assess and improve the platform’s reliability and efficiency, including capacity planning, cost optimization, security best practices, and adopting new tools or technologies.

Qualifications

• Experience: 7+ years in IT infrastructure, DevOps, or SRE roles, including 2+ years in a technical leadership or manager position, with proven experience leading operations or SRE teams in a cloud environment.
• Cloud & Infrastructure Knowledge: Strong expertise in AWS and/or Azure services and environments (REQUIRED) and hands‑on experience with cloud infrastructure, containerization, and modern deployment practices.
• Operating Systems: Solid understanding of managing production systems on Windows Server environments (REQUIRED); experience with Linux systems is highly beneficial.
• Automation & Tools: Demonstrated ability to automate operational tasks and workflows, proficiency with scripting (PowerShell, Python, or similar) and infrastructure‑as‑code tools (Terraform, CloudFormation, etc.), and experience setting up CI/CD pipelines and using configuration management or DevOps tools (Jenkins, Ansible, etc.).
• SRE Best Practices: Strong knowledge of Site Reliability Engineering principles—including monitoring/observability, incident response, SLAs/SLOs, and eliminating toil through automation; experience implementing or working within an SRE or Production Engineering model is a plus.
• Agile Planning: Experience implementing team workflows using Agile methodologies (Kanban or Scrum), managing a backlog, planning sprints or continuous flow, and delivering projects on schedule.
• Leadership & Communication: Excellent people management skills, able to lead by example, mentor engineers, foster collaboration, strong communication skills to work across global teams and report operational status to leadership.
• Problem‑Solving: Hands‑on, analytical mindset to troubleshoot complex systems, drive problem resolution, and guide the team through root‑cause analysis and fixes under pressure.
• Proactive Mindset: Self‑driven and proactive in identifying areas of improvement, capable of proposing innovative solutions and driving changes independently.
• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Management and Manufacturing
• Industries: Software Development

Referrals increase your chances of interviewing at Allvue Systems by 2x.

Get notified about new Production Team Lead jobs in Cracow, Małopolskie, Poland.