Informacje o stanowisku

Position:
Talent Days - Customer Service Representative / Back office support

Job Description:

Joining the Customer Service Representative Talent Days community at Arrow is an excellent way to explore exciting career opportunities and stay updated on the latest developments in customer-centric roles. As part of Arrows customer-facing team, you will play a key role in delivering exceptional service, managing customer engagements, and ensuring operational excellence across areas such as Supply Chain, Finance, and Sales. The team provides scalable solutions while acting as the primary point of contact for customer inquiries, fostering collaboration, and driving customer satisfaction.

Whether youre interested in Demand Planning, Supply Chain Optimization, Financial Operations, or Customer Relationship Management, this community offers tailored job openings, industry insights, and opportunities to collaborate across diverse teams and markets, positioning you for career growth and success.

WHAT YOU WILL DO:

• Gain hands-on experience as the first point of contact for customer inquiries and processes across the EMEA region.
• Build knowledge of supply chain, financial policies, and operational frameworks while supporting internal and external stakeholders.
• Develop expertise in ERP systems like Oracle and data analysis tools by processing and auditing transactions.
• Contribute to key customer-facing initiatives, training, and communications that enhance the customer experience.
• Learn how forecasting, demand planning, and inventory management processes are administered and communicated regionally.
• Drive improvements in customer-facing processes and services, with opportunities to suggest and implement innovative solutions.
• Strengthen analytical, administrative, and stakeholder management skills through reporting and daily collaboration.

WHAT ARE WE LOOKING FOR:

• Fluency in English and an additional European language (any).
• Strong analytical and problem-solving skills, with experience in data-driven decision-making.
• Proficiency in ERP systems (e.g., Oracle), Excel, or Power BI, and a willingness to adopt emerging technologies.
• Excellent communication and collaboration abilities, with a customer-focused attitude.
• We welcome candidates from various backgrounds and experiences who are excited about the opportunity to start a career in a customer-facing role.
• This role is a great entry point into the customer-facing world, where diverse skills-whether from customer service, administration, teamwork, or other areas-can be applied and developed.

WHAT WE OFFER:

• Hybrid system with flexible hours.
• Private healthcare & MyBenefit system.
• Friendly work atmosphere.
• Modern, well-located office.
• Inclusive, casual work culture.

Do you see yourself as our future colleague? If yes - send us your application!

Arrow is an equal opportunity employer and is committed to creating a diverse working environment by providing equal employment opportunities for all qualified persons.

#LI-DK1

Location:
PL-Gdansk, Poland (Aleja Grunwaldzka)

Time Type:
Full time

Job Category:
Business Support

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