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Systrack SME Engineer
  • Opole
Systrack SME Engineer
Opole, Opole, Opole Voivodeship, Polska
Capgemini Polska
7. 2. 2026
Informacje o stanowisku

Systrack SME Engineer

Miejsce pracy: Opole

Technologies we use

Expected

  • SysTrack suite
  • PowerShell
  • SQL

Operating system

  • Windows

About the project

YOUR ROLE

In the Experience Management Office (XMO), Systrack SME is tasked with expertly managing and optimizing SysTrack. This role focuses on monitoring and enhancing employees digital experiences by configuring, maintaining, and utilizing this tool to collect detailed data on digital work environment performance. The SME identifies issues affecting user experience and provides actionable insights to boost overall productivity and satisfaction.

Your responsibilities

  • Configure and optimize SysTrack to support business requirements and ensure accurate monitoring of the digital work environment.
  • Continuously fine‑tune SysTrack settings to enhance data quality, performance insights, and user experience visibility.
  • Troubleshoot SysTrack‑related issues and provide support to end users, ensuring minimal disruption and timely resolution.
  • Monitor the health and performance of existing devices to proactively identify and address issues affecting employee experience.
  • Document processes, create knowledge articles, and automate repetitive tasks to improve operational efficiency and consistency.
  • Collaborate with internal teams to translate SysTrack insights into actionable improvements for productivity, system stability, and user satisfaction.

Our requirements

  • Expert knowledge of the SysTrack suite, including components such as DEX Pack, Proactive Hardware Monitoring, Campaigns, and building collection extensions.
  • Experience in configuring and fine‑tuning SysTrack to monitor user interactions, system performance, digital environment health, and other data as required.
  • Proficiency in PowerShell scripting and automation frameworks to design, implement, and manage automated workflows.
  • Windows Server/Desktop Administration: Strong experience administering Windows Server and Windows desktop operating systems.
  • SQL Skills: Ability to work with SQL for database management and data analysis.
  • Solution Design & Architecture: Demonstrated experience in designing and architecting technical solutions.
  • Automation Opportunities: Ability to lead initiatives to identify, evaluate, and implement automation opportunities across the organization.
  • Data Integration: Skills in integrating SysTrack data with other systems and tools to provide comprehensive insights.
  • Communication Skills: Effective communication skills for presenting findings to stakeholders and supporting team members in understanding SysTrack‑related data.

What we offer

  • Well-being culture: medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast "Lets talk about wellbeing" which you can listen to on Spotify.
  • Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, Pluralsight, TED Talks, Coursera and Udemy Business materials and trainings.
  • Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
  • Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Benefits

  • sharing the costs of sports activities
  • private medical care
  • life insurance
  • no dress code
  • parking space for employees
  • extra social benefits
  • redeployment package
  • employee referral program
  • charity initiatives
  • access to courses e.g. Excel, VBA, RPA, Customer Care
  • unlimited access to Udemy Business
  • free chat/call with a therapist

Recruitment stages

  • Interview with the recruiter
  • Competency Tests/Language Verification
  • Video call with a manager
  • Final Decision

Capgemini Polska

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members globally in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.

I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

  • Praca Opole

    • Opole - Oferty pracy w okolicznych lokalizacjach

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