technologies-expected :

about-project :

The IT System Expert Production Platforms takes care of application architecture in a professional mode according to ITIL standard processes. This includes collaboration and consultancy of other IT departments and the business. Furthermore, the IT Expert will work in a hybrid environment with cloud and on-premise solutions.
In this role the IT Expert will be part of a global team but also the main responsible one for a defined range of applications. As a member of the global team the IT Expert is part of a follow the sun support for all applications and provides on-call duty service for a small number of business-critical applications.

responsibilities :

Participate on technical projects to provide the application architecture design and launch support of regional & global applications, following the security regulations as well as the ZF given framework in a hybrid environment (Cloud & on-premise)
Design and setup of adequate End to End monitoring solutions for the launched applications especially for the message bus systems installed globally.
As part of the 3rd level support, lead and ensure root cause analysis of problems, performance and availability issues and initiate corrective actions and implementation of preventative measures
Write standard operating procedures for extended support teams as well as end-user facing self-service support documents
Intake of customer requests, consulting and developing of solutions based on the IT-Service-Operation framework

requirements-expected :

Bachelor’s Degree in Information Systems, Computer Science, Electronics or similar
Minimum 5 years of experience in enterprise-level application administration and application infrastructure, as well as application hands-on experience in DevOps build and/or environment automation and monitoring
Understanding of security best practices and standards around Application Infrastructure
Hands-on experience with cloud provider like Azure or AWS
Driven to automate environments and monitoring with common tools like Ansible, Terraform, Grafana, Prometheus or similar solutions
Proven analytical abilities in addition to strong troubleshooting and diagnostic skills
Good English language skills
ITIL® experience, related Information Systems certifications would be an advantage
Willingness to travel

offered :

Working in a multidimensional environment with various stakeholders involved
Cooperation with the general IT management
Private medical care, MyBenefit platform, discounts package on goods and services
Flexible working hours and very good working environment
Remote job opportunity in Poland (within attending the office once a quarter) or hybrid model of work in our offices in Częstochowa, Gliwice and Wrocław

benefits :

about-project :