Location: Poland, Kraków
What we do:
As Top Employer, we are dedicated to helping the worlds leading companies build stronger businesses — helping them go from doing digital to being digital. Cognizant Poland offices are in Gdansk, Wroclaw, and Kraków. With the capacity to support various clients, we offer a world of opportunities for both professionals and graduates. You can expect five-star training, a chance to realize your career goals, and a range of benefits. Be Cognizant!
About the role:
We are looking for System Engineer who is responsible for design, implementation, and maintaining IMF IT infrastructure technologies and services. The Systems Engineer acts as Third Tier support within the Enterprise Operations group to resolve production incidents, perform root cause analysis, and develop KBAs to help address further cases.
Responsibilities:
- Assist with planning design technology solutions to fit IT strategies designed to address business needs.
- Implement systems related technology projects
- Design and configuration artifacts in accordance with Configuration Management and Systems Lifecycle best practices
- Define and document Standard Operating Procedures (SOPs) and best practices for their respective technologies.
- Help creates Knowledge Base Articles (KBAs) for their respective technologies and conducts training for other team members.
- Contributes in the development of automated repeatable scripts and orchestration.
- Adheres to Information Security policies and contributes to creation of policies and related documents.
- Support capacity planning and identifying proactive maintenance on their respective technologies
- Contributes to the modernization of Maxim infrastructure strategy by helping evaluate, implement, and manage cloud based infrastructure
- Third tier technical support, and participate in troubleshooting methodology and often works with cross-team troubleshooting efforts.
Requirements:
- Proven experience with Microsoft products, to include SCCM, Windows Server to include Active Directory and its components
- Experience supporting and working with Software Development Lifecycle (Agile, SCRUM, DevOps), Project Management Lifecycle
- Ability to effectively elicit/provide information to and from appropriate individuals (including, but not limited to, supervisors, co-workers, clients)
- Engineering experience with a broad range of technologies and concepts listed below, have lead the delivery of projects for these technologies, and demonstrated technical knowledge as a Subject Matter Expert (SME) in several of these areas.
- Server compute infrastructure (Cisco UCS, HPE)
- Storage infrastructure (NetApp, Pure Storage, Dell)
- Enterprise Backup and Disaster Recovery (Commvault, Azure)
- Virtualization and Cloud (VMware, Citrix, Hyper-V, Azure)
- Microsoft Azure Infrastructure and Platform Services
- Microsoft Infrastructure Services (DNS, DHCP, KMS, etc)
Qualifications:
- MCSE or similar certifications are preferred
What we offer:
- Opportunity to be part of a global organization focused on development.
- Open-minded and multinational environment
- Training & development opportunities
- Professional development and clear career path acquainted
- Employee referral program in place
- Extensive benefits package
For more information about us, visit Cognizant Poland.
If you are looking for another opportunity and are interested in the company, do not hesitate to apply online!
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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
