Responsibilities

• Implementation of customer requirements, including project initiation, planning, coordination, execution, documentation, monitoring, and closure.
• Communication with central IT & Automation (e.g., ABIT, workflows).
• Support in IT projects.
• Software installation and user software support.
• Organization of relocations.
• Procurement of computer hardware, including technical management and ordering.
• Recording, maintenance, and updating of time data for assigned employees.
• Substitution for other time data managers from P/S.
• User and authorization management.
• 1st‑level support (user hotline and shared mailbox).
• Work with Notification tool and job monitoring.
• Use of Audit & Compliance Tool (Accenture).
• Batch input for infotypes.
• Locking users per domain and per security concept.
• User adjustments, system setup, error analysis, troubleshooting.
• Handling of assigned and unassigned tickets.
• Participation in departmental meetings.
• Independent learning and continuous knowledge development.
• Electronic dispatch of payroll documents (pay slips, supplements, time records, password assignment).
• Archiving in DMS (D3).
• Creation of evidence for ITGC 1.1.X, 1.2, 1.3, 2.X, and 8.2.
• ABAP incl. SQL, Dynpro, and BAdI.
• Dynpro extension.

Requirements

• University or technical college degree.
• Professional experience in relevant areas.
• Knowledge of REFA, SAP, PC user skills, operational knowledge, and professional expertise.
• Result Orientation – acts purposefully and achieves agreed goals.
• Sense of Responsibility – takes ownership of decisions and outcomes.
• Team Orientation – strong team player with a customer‑oriented mindset.
• Determination – strong problem‑solving skills and ability to plan and manage own work.
• Customer Orientation / Stakeholder Management.
• Stress Resistance – performs effectively under pressure.
• Adaptability – flexible in changing situations and priorities.
• Solution‑Oriented Thinking.
• Planning and Organizing, ability to maintain an overview of tasks.
• Accuracy and Attention to Detail, ensuring high precision and quality.
• Communication Skills – clear communication in German (B2/C1) and English (C1).

Technical Competencies

• Modern office communication technology.
• SAP (incl. SAP manual, personnel files, forms).
• Company regulations, corporate concepts.
• Archiving rules, company agreements, collective bargaining regulations, MTV.
• Income tax tables and health insurance contribution tables.
• Correspondence, application guidelines.
• User software.