Lifecycle management, operation and 2nd level support for applications, solutions and systems with a focus on Microsoft Windows Client, client hardware, and driver solutions.

Duties and responsibilities

• Lifecycle management, operation and 2nd level support for applications, solutions and systems including:
  • Microsoft Windows Client
  • Client hardware and drivers
  • Microsoft Intune and Microsoft Endpoint Configuration Manager
  • Hardware manufacturer‑specific solutions (e.g., Dell, HP)
• Implementation and optimisation of the hardware lifecycle process.
• Ensuring functionality of the hardware based on the management platform used.
• Integration and testing of hardware components and drivers.
• Support users with end‑device issues.
• Implementation of administration tasks in existing management systems according to requirements.
• Analysis and troubleshooting in the client management system.
• Collaboration on projects (S‑XL projects).
• Support in the design, implementation, communication and rollout of lifecycle activities.
• Active participation in training and certification measures in consultation with management.
• Performing and documenting functional tests.
• Creation and maintenance of necessary documentation.

Professional competencies

• Several years of experience in Microsoft Windows client management and support in enterprise environments.
• Very good knowledge of Microsoft Windows Client, Microsoft Intune, and Microsoft Endpoint Configuration Manager.
• Good experience with hardware lifecycle processes, hardware drive management, and manufacturer solutions (e.g., Dell, HP).
• Advanced verbal and written communication skills in English (at least B2).

Personal competencies

• Analytical thinking and structured working style.
• Team spirit, strong communication skills and service orientation.
• Willingness to engage in continuous further training.

Benefits

• Active participation in challenging developmental projects.
• Open communication at all levels of the hierarchy.
• Personal and professional development.
• Stable work in a friendly team.
• Flexible working hours.
• Possibility to work in combined stationary and home‑office modes.
• Free foreign language courses.
• Training and integration events.
• Private medical care.
• Group insurance.
• Multisport card.