About Us

ERGO Technology & Services S.A. (ET&S S.A.) was established in January 2021 following the integration of ERGO Digital IT and Atena into one entity, leveraging both companies’ strengths and best practices. As a part of ERGO Technology & Services Management AG, the technology holding of ERGO Group AG, we support millions of internal and external customers with state-of-the-art IT solutions to everyday problems.

In October 2022, ET&S S.A. expanded its scope of operations by creating a Business Services unit to contribute in a new way to the growth of ERGO’s business. Acting as a co-partner and internal consultant, it adds non-IT value and supports the development of the entire ERGO Group, currently offering skills in reporting, analysis, actuarial, and input management. We are committed to fostering innovation and meeting the evolving needs of our clients worldwide.

Discover how we implement AI, IoT, Voice Recognition, Big Data science, advanced mobile solutions, and business-related services to anticipate and address our customers’ future needs.

How you will get the job done

• working with business stakeholders to capture and define business requirements
• creating detailed outcomes of the business analysis process, outlining problems and opportunities for Business
• validating requirements for the Product, translating them into relevant Product Backlog items and tasks
• identifying and managing dependencies impacting the planned scope
• creating technical specification of changes (e.g. analyzing and mapping data flows across various upstream and downstream applications, defining changes in the integration layer)
• being a partner in discussions with the Development Team and Architects
• supporting Product Owner, Delivery Team, and Program Manager with a detailed understanding of the product features during Agile increment planning sessions
• being responsible for product validation (supporting stakeholders during the testing phase)
• creating a relevant project and product documentation, participating in an audit

Skills and experience you will need

• fluent English and Polish
• at least 3 years of experience in the software development domain as a Business Analyst or System Analyst
• understanding of software development lifecycle, proven experience in end-to-end software project delivery
• experience in the system integration domain, ability to discuss concepts related to API contracts, Data Models, Data Flows, ETL, Big Data
• being able to discuss and propose solutions to technical aspects of software delivery
• experience in preparing estimations together with the Development Team
• practical experience with team collaboration tools (Azure DevOps)
• knowledge or working experience of Scrum methodology
• experience in exploring and managing requirements in large corporate projects

Nice to have

• release management experience

Perks & Benefits

Lets be healthy

Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape.

Lets be balanced

Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy.

Lets be smart

We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses.

Lets be responsible

Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future.

Lets be fun

Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered!

Lets be diverse

Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!