Informacje o stanowisku

For our client, were looking for an IT specialist who would like to join a new team in Gliwice.



What we offer:

1. An interesting and challenging position in a demanding technical environment.
2. Professional training at our European Headquarters in Germany.
3. An innovative work environment in an internationally successful company.
4. Excellent opportunities for personal growth and career advancement in an international environment.
5. Great teamwork with highly qualified people in an excellent working atmosphere.

1. Handle user tickets for end-users in our European subsidiaries, identify initial problem definitions, and provide IT technical support (remotely).
2. Track, monitor, and maintain the resolution progress in accordance with the ITSM incident management process.
3. Inform users about the status of their requests and incident resolution progress.
4. Install/uninstall and configure software settings on users PCs, connect network printers, and shares.
5. Manage Active Directory users and computers.
6. Monitor performance and maintain IT systems according to our Corporate IT Guidelines.
7. Ensure information security through access controls, backups, and firewall settings according to the Corporate Information Security Policy.
8. Update our internal knowledge base with technical documentation.

1. Technical qualification in IT.
2. Proven experience as a System Administrator for a minimum of 2-3 years in a larger international company (1000 and more users).
3. Solid knowledge of Microsoft Windows client and server OS (including server network services) as well as Microsoft Active Directory.
4. Basic knowledge of Microsoft SCCM, backup/recovery processes, and corresponding tools, ITSM / Microsoft MOF.
5. Ability to create scripts in PowerShell or similar.
6. Microsoft Certification (e.g., MCTS, MCSA).
7. ITIL certification is preferable.
8. Effective oral and written communication skills in Russian and English.

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