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Sustainable Operations Strategy Manager
  • Kraków
Sustainable Operations Strategy Manager
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
10. 12. 2025
Informacje o stanowisku

Sustainable Operations Strategy Manager

Miejsce pracy: Kraków

Your responsibilities

  • Contribute to the enhancement of HSBC’s operational sustainability reporting strategy, including tracking relevant metrics to measure execution.
  • Support HSBC’s external and internal reporting strategy of operational sustainability performance throughout the Group, through development and execution.
  • Ensure best practice reporting standards are applied throughout the reporting cycle within audit principles.
  • Support the implementation of the reporting strategy and guidance for own operations and supply chain.
  • Lead the data collection and review to ensure robust reporting and enhance and maintain HSBC’s brand and reputation.
  • Track and report on sustainability KPIS across the Group.
  • Ensure the implementation of the global reporting framework and tools to guarantee the reliability of the information gathered without the absence of dedicated local resources and expertise. This information has a high reputational impact and is subject to stakeholder scrutiny.
  • Ensure quality of data reported by the Group for public disclosure.

Our requirements

  • Bachelor’s degree in subjects requiring data analysis, i.e. maths, finance, economics, and Batchelor or Master’s degree in sustainability-related subjects.
  • A strong awareness of environmental good practice.
  • A passion for sustainability.
  • A strong understanding of data applications coupled with IT systems knowledge.
  • Ability to understand and operate within a multinational company, Strong project management planning and organisational skills.
  • Exceptional analytical skills and an eye for detail.
  • Strong negotiation, facilitation skills and focus on delivery of key objectives, Willingness to upskill others and promote the Group’s commitment to this area.
  • To be well informed and interested in environmental and social issues on an international basis.

What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • remote work opportunities
  • flexible working time
  • integration events
  • corporate sports team
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

Recruitment stages

  • Online assessment
  • Phone interview
  • Job interview
  • Welcome to HSBC!

About the role

Our own operations play a key role in our ambition to be a net zero bank by 2050 and our progress is measured, monitored and reported both internally and externally. Our ESG reporting framework enables the Bank to be compliant with external regulatory requirements, in a constantly evolving and challenging regulatory landscape.

We are currently seeking an experienced individual to join the ESG reporting team in the role of ESG Reporting Manager for own operations.

This is an opportunity to demonstrate leadership and project management skills and flourish in an area where deep technical knowledge is vital.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC.
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Before you apply, please note that we will take into the consideration only applications that include the following statement:
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“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”
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Due to the high number of applications, we reserve the right to contact selected candidates only.
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In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.

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