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Technologies-expected : SQL about-project : We are looking for exceptionally motivated and self-driven individuals to join the IT Support Team for international projects. The multinational team is responsible for supporting global business clients and data integration into the client’s platform. The ideal candidate should also have a good record of building solid relationships with clients and be a good team player responsibilities : Resolving technical queries and communicating solutions via tools to clients on daily basis Working with the queues and case tracking system effectively triages and resolves complex client application issues to departmental standards Working according to Service Level Agreements Collecting necessary information and data from the client to solve queries or to pass to the development team Prioritization and handling of service requests within predetermined SLAs Taking part in meetings/calls with business clients Shift work requirements-expected : Experience in troubleshooting and working with SQL Experience in writing SQL queries Analytical thinking and the ability to understand complex problems quickly Structured and solution-oriented way of working, even under pressurre English min. B2 Time management skills offered : Opportunities to grow your knowledge within your area of expertise Friendly working atmosphere in a professional team Employee-oriented working culture Possibility to work partly remotely Sports subscription Subsidized English classes Private healthcare Small teams International projects Free coffee Free fruits Free breakfasts Startup atmosphere No dress code benefits : sharing the costs of sports activities private medical care sharing the costs of foreign language classes sharing the costs of professional training & courses fruits integration events corporate sports team corporate library no dress code coffee / tea drinks parking space for employees employee referral program family picnics