Informacje o stanowisku

technologies-expected :

• SQL

• PowerShell
• Azure

• Customer support, providing assistance and resolving customer inquiries and incidents,
• Maintaining regular contact with customers to ensure effective communication and address their needs.
• Collaborating with manufacturers to address product-related issues and gather necessary information for troubleshooting.
• Creating SQL reports and programming functions to generate relevant data and insights.
• Assisting in the preparation of documentation and solutions for customer inquiries and technical issues.
• Contributing to the development of knowledge base articles to enhance customer self-service capabilities.
• Cooperation within team of specialists to enhance support level and customer satisfaction

• Strong problem-solving skills, with the ability to analyze and resolve technical issues.
• A team player who can collaborate effectively with colleagues and customers.
• Excellent communication skills to interact professionally with customers and team members.
• Proficient in issue analysis to identify root causes and implement appropriate solutions.
• Proficient in SQL knowledge/ query creation.
• Knowledge of Windows/ Linux server and user environments.
• Knowledge of most common programming languages.
• English on minimum B2 level.

• Professional development opportunities in a company that is constantly growing and is a leader in its services in the European market.
• Employment contract or B2B contract.
• Compensation consisting of a fixed salary and task-based bonuses.
• Luxmed healthcare package and Multisport card.
• Individual English language lessons.
• Flexible working hours.
• On-site/hybrid work in an office located in the center of Poznań.
• Events and team-building trips.
• Relaxed working atmosphere and no dress code.

• sharing the costs of sports activities
• private medical care
• sharing the costs of foreign language classes
• sharing the costs of professional training & courses
• flexible working time
• integration events
• no dress code
• coffee / tea
• charity initiatives
• work life balance

Poznań - Oferty pracy w okolicznych lokalizacjach