About the Company

As a Support Engineer for Airborne Sensors you will be part of our exciting Geospatial Content Solutions business (GCS), a division of Hexagon. Here we continue to design revolutionary technologies built to enhance solutions in aerial data acquisition, processing, and DaaS content. You’ll be part of a great team of 500+ talented and progressive individuals that each day help inspire advances in our field. This is an exciting industry, company and opportunity!

About the Role

The role is responsible for the correct and timely completion of tasks in your area of activity. In addition, you will be responsible for correct instructions and information as well as a correct, timely flow of information; internally as well as externally, nationally, and internationally. In this position, you have customer support responsibility for the Airborne Systems.

Responsibilities

• Support global customers in handling the data from their Airborne Systems (including data analysis and calibration, system analysis and support)
• Analyse customers’ data (debugging & troubleshooting)
• LiDAR and image data analysis including data quality assessment and data evaluation
• Prepare and deliver customer trainings and participate in user training programmes, e.g. sensor workshops, user group meetings, etc.
• Software/Workflow support of external and internal users (1st and 2nd level support)
• Collaborate with internal Product Management & Engineering teams
• Test and certify Airborne System Workflow Software
• Calibrate & verify LiDAR, Imaging, and Hybrid systems

Qualifications

• Several years of professional experience in failure analysis and investigation of complex technical systems – as a support engineer
• University degree in Photogrammetry, GIS, Geo-Science, Geomatics

Required Skills

• Strong background in LiDAR & Imaging technology, data handling and geographic information systems
• Profound knowledge in imaging science, photogrammetry, orthophotography, cartography, geodesy
• Very good presenting skills of complex topics, SW/FW installations; programming skills desirable (C/C++, Python, MATLAB)
• Keen to travel, sometimes intensively to customer locations worldwide
• English skills at a B2 level
• Customer- and team-oriented, proactive, structured and independent work attitude with high quality standards
• Good organisational and coordination skills, analytical thinking

Pay range and compensation package

• Base salary range: 7.000 – 12.000 PLN gross
• Medical care
• Life insurance
• Multisport
• Possibility to work remotely

Equal Opportunity Statement

We are committed to diversity and inclusivity.

Seniority level

Associate

Employment type

Full-time

Job function

Engineering, Quality Assurance, and Information Technology

Industries

IT System Training and Support, Surveying and Mapping Services, and IT System Testing and Evaluation