Key Responsibilities:

• Address and resolve support inquiries from an assigned ticket queue
• Provide support for projects involving cloud services, particularly with Microsoft Azure
• Contribute to the optimization of our support procedures for greater effectiveness
• Collaborate on the rollout of new infrastructure systems
• Assist with the integration of cloud-based technologies

Requirements:

• Proficiency in SQL for data management and querying
• Basic understanding of virtual machine software, ideally within a Microsoft Azure context
• Familiarity with ticketing systems and an awareness of the software development process
• Fluency in both English and Polish, with strong communication skills
• A proactive mindset and the ability to work independently and as part of a team
• Willingness to learn new technologies and adapt to changing environments
• Strong analytical and troubleshooting skills to effectively resolve issues