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Support Analyst with German - rekrutacja online
  • Warszawa
Support Analyst with German - rekrutacja online
Warszawa, Warszawa, mazowieckie, Polska
HRK S.A.
15. 3. 2025
Informacje o stanowisku

Opis stanowiska pracy

Support Analyst with GermanMiejsce pracy: Warszawa

Responsibilities 

  • Responding to all customer service requirements, agreed with telephone service
  • To aim to resolve all queries on a first call resolution basis
  • Customers Engagement and Experience
  • Ability to interact with customers on a personal level
  • Communicate clearly and effectively during all calls
  • Provide exceptional customer experiences at every customer touchpoint
Qualifications
  • You have a great level of English and German (minimum B2/C1) as well as minimum secondary education
  • Excellent communication skills in English in the both verbal and written forms
  • Preferably some previous experience in customer service – ideally in a contact center or perhaps in retail either would be great
  • Ability to work flexible shifts whilst displaying impeccable schedule adherence
  • A team player with a positive outlook and a passion for customer service
  • Strong attention to detail and the ability to multi-task
  • Excellent computing skills
  • Strong decision-making and problem-solving skills
  • Interest in Cyber Security and IT fields is a plus

Offer

  • Sharing the costs of sports activities
  • Private medical care
  • Life insurance
  • Remote work opportunities
  • Integration events
  • Dental care
  • Leisure zone
  • Extra social benefits
  • Christmas gifts

  • Praca Warszawa
  • Warszawa - Oferty pracy w okolicznych lokalizacjach


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