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Support Analyst with German - rekrutacja online
Warszawa
Nazwa pozycji
Support Analyst with German - rekrutacja online
Lokalizacja
Warszawa
, Warszawa, mazowieckie, Polska
Firma
HRK S.A.
Dodano
15. 3. 2025
Informacje o stanowisku
Opis stanowiska pracy
Support Analyst with GermanMiejsce pracy: Warszawa
Responsibilities
Responding to all customer service requirements, agreed with telephone service
To aim to resolve all queries on a first call resolution basis
Customers Engagement and Experience
Ability to interact with customers on a personal level
Communicate clearly and effectively during all calls
Provide exceptional customer experiences at every customer touchpoint
Qualifications
You have a great level of English and German (minimum B2/C1) as well as minimum secondary education
Excellent communication skills in English in the both verbal and written forms
Preferably some previous experience in customer service – ideally in a contact center or perhaps in retail either would be great
Ability to work flexible shifts whilst displaying impeccable schedule adherence
A team player with a positive outlook and a passion for customer service
Strong attention to detail and the ability to multi-task
Excellent computing skills
Strong decision-making and problem-solving skills
Interest in Cyber Security and IT fields is a plus
Offer
Sharing the costs of sports activities
Private medical care
Life insurance
Remote work opportunities
Integration events
Dental care
Leisure zone
Extra social benefits
Christmas gifts
Praca Warszawa
Warszawa - Oferty pracy w okolicznych lokalizacjach
Warszawa
Piaseczno
Pruszków
Legionowo
Wołomin
Grodzisk Mazowiecki
Otwock
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