Supervisor - HR Services
Your responsibilities
Team Management - Payroll preparation and Life Cycle Changes
• Provide leadership to direct reports and build a highly capable team through the attraction, training and development of the necessary skilled professionals to meet the business needs
• Set tasks for the team, act as a subject matter expert for assigned process and will ensure that the team are able to deliver
• Manage the workload of assigned process team, ensuring that work is completed within set performance standards on timeliness, quality and productivity
• Work seamlessly with the HR Services leadership to build efficiencies into the entire team
• Actively participate in the creation, documentation and end to end management of assigned process area
• Be accountable for data integrity in systems and perform appropriate and relevant audit controls are in place for assigned process area
• Support, develop and train team members on HR systems and processes for assigned process area
• Serve as a first point of escalation for team members to resolve any complex issues for assigned process area
Process Improvement
• Participate in the project management of key projects impacting assigned process area
• Analyse key performance data to recommend and implement continuous process improvements for assigned global HR Services tier team and processes
• Ensure consolidation and consistency of key HR processes and practices globally for assigned process area mindful of statutory and valid local intricacies
• Actively participate in the development and implementation of both new and/or changes to policies and programmes including systems testing for assigned process area
• Develop effective communication and education materials for employees, ensuring the delivery of timely and accurate information to employees for assigned process area
Our requirements
What we offer
The HR Services Team Lead / Supervisor will oversee an HR Services team managing the day to day administrative and operational support for a defined HR process area ensuring a quality employee experience. The HR Services Team Lead / Supervisor will ensure the assigned process team’s accuracy, timelines, compliance, and great service for their customers. They will drive and implement process improvements and will support change management for assigned process area. Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. Equinix is an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law. (Equal Opportunity / AA / Disabled / Veterans Employer).