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Strategic Business Change Senior Manager (Project Management)
  • Kraków
Strategic Business Change Senior Manager (Project Management)
Kraków, Kraków, Lesser Poland Voivodeship, Polska
HSBC Service Delivery (Polska) Sp. z o.o.
15. 3. 2025
Informacje o stanowisku

Strategic Business Change Senior Manager (Project Management)

Miejsce pracy: Kraków

Your responsibilities

  • Lead and drive key engagements within Wholesale Transformation.
  • Influence executive stakeholders (GM/MD/Director) working across global business and regions and maintaining a global perspective on business change.
  • Develop business cases, proposals, presentations and other high impact documents for meetings and events being undertaken.
  • Ensure accurate and timely delivery of management reports on key initiatives and projects that are being undertaken by actively engaging senior stakeholders.
  • Proactive planning and update on regular activities to track progress against plan.
  • Chair Steering committee / working group meetings, from time to time as the case may be.
  • Provide consulting / project management expertise across initiatives globally.
  • Adhere strictly to compliance and operational risk controls in accordance with HSBC and regulatory standards, policies and practices; report concerns or observations in terms of control weaknesses, compliance breaches and operational risk impact.

Our requirements

  • 10+ years of relevant experience.
  • Experience in developing business cases, proposals, presentations and other high impact documents for meetings and events being undertaken.
  • Should have delivered projects with high/medium complexity and scope.
  • Able to lead and influence a large group of people, who will not have a formal reporting relationship with the individual.
  • Excellent inter-personal skills and analytical skills.
  • Proven track record of project execution and delivery, and effective stakeholder management.
  • Ability to operate well across cultures and in multi-cultural diverse work environments.
  • Resourceful - ability to leverage resources globally available to achieve goals.
  • Strong relationship management and program / change / project management skills.
  • Ability to co-ordinate with multiple stakeholders, and get necessary decisions taken within desired timelines.

Optional

  • The role holder should have extensive knowledge and experience in one or more of the following areas – Client Services, Credit & Lending, Capital Markets, Global Payment Solutions, Global Trade & Receivables Finance, Regulatory Risk & Compliance, Sustainability and hold an industry recognized certification in programme/project management and/or business analysis.

What we offer

  • Competitive salary
  • Annual performance-based bonus
  • Additional bonuses for recognition awards
  • Multisport card
  • Private medical care
  • Life insurance
  • One-time reimbursement of home office set-up (up to 800 PLN)
  • Corporate parties & events
  • CSR initiatives
  • Nursery discounts
  • Financial support with trainings and education
  • Social fund
  • Flexible working hours
  • Free parking

Benefits

  • sharing the costs of sports activities
  • private medical care
  • sharing the costs of professional training & courses
  • life insurance
  • flexible working time
  • integration events
  • corporate sports team
  • doctor’s duty hours in the office
  • retirement pension plan
  • corporate library
  • no dress code
  • coffee / tea
  • parking space for employees
  • leisure zone
  • extra social benefits
  • employee referral program
  • opportunity to obtain permits and licenses
  • charity initiatives
  • family picnics
  • extra leave
  • In-office gym

Recruitment stages

  • Online assessment
  • Phone interview
  • Job interview
  • Welcome to HSBC!

Additional information

Wholesale Transformation is responsible for world-class strategic transformation of Wholesale banking through smart execution. We act as strategic partners to business and create world class digital capabilities that enable HSBC Wholesale to digitize at scale and simplify the lives of our colleagues & customers.

We are a team of ~500 globally and over 40 in Poland, driving design, business change, product ownership, simplification and automation across Wholesale Value Streams (Client Onboarding and Servicing, Global Payment Solutions, Global Trade & Receivables Finance, Capital Markets, Sustainability, Platforms & Regulatory programmes).

The Opportunity

The purpose of this role is to successfully shape and execute against Wholesale’s global strategic change agenda. Strategic Business Change Managers will collaborate with CMB & GB Business to successfully deliver Change The Bank (CTB) programmes to digitize our products, propositions and internal processes. They will have proven experience of successfully shaping and executing against the overall programme Objectives & Key Results (OKRs). They will be accountable for the timely and high quality delivery of programmes, adhering to HSBC core practices & frameworks (Change Framework, Value Streams, Agile). They will be responsible for managing programme outcomes, costs, headcount, risks and issues and will work to ensure benefits and values are realised.

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBCs global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

Thank you for interest in HSBC..Before you apply, please note that we will take into the consideration only applications that include the following statement:.“I hereby declare that I have familiarised myself with the Privacy Statement for Applicants published at http://www.about.hsbc.pl/careers and I give my consent to use my personal data included in my application for the purposes of recruitment in HSBC Service Delivery (Polska) Sp. z o. o. according to the rules described in the Privacy Statement for Applicants, as per the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR).”.Due to the high number of applications, we reserve the right to contact selected candidates only..In case you would like to resign from participation in the recruitment process or withdraw previously sent application, please email us at: krakow.recruitment@hsbc.com.

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