Job Description Summary

All resources and logistics required to perform services and maintenance activities on customers site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well‑defined operations framework. There is generally a step‑by‑step sequence of standard operational tasks which need to be followed to achieve an end result.

Job Description

Roles and Responsibilities

• Provide technical direction and guidance to craft labor in support of a power equipment outage.
• Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in a broad area.
• Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
• Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
• Collaborates with others to solve issues. For customer‑facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

Required Qualifications

• For roles outside the USA – basic experience in Services & Field Service and Technical Advising. Knowledge level comparable to a bachelor’s degree from an accredited university or college (or a high‑school diploma with relevant experience).
• For roles in the USA – bachelor’s degree from an accredited university or college (or a high‑school diploma/GED with at least six years of experience in the Job Family Group(s)/Function(s)).

Desired Characteristics

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

Note

To comply with U.S. immigration and other legal requirements, it is necessary to specify the minimum number of years’ experience required for any role based within the U.S. For roles outside the U.S., to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information

Relocation Assistance Provided: No

Seniority Level: Entry level

Employment Type: Full‑time

Job Function: Business Development and Sales

Industries: Electric Power Generation