Startup Customer Success Manager, Google Cloud Platform

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Vilnius, Vilnius City Municipality, Lithuania; Prague, Czechia; Warsaw, Poland.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 2 years of customer-facing experience, driving customer development programs.
• Experience managing customer organizational structures, developing technology programs, resource allocation, and on-time delivery.
• Experience driving digital development using and managing initiatives across engineering, sales, support, and services.

Preferred qualifications:

• Masters degree.

About the job Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in todays dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI‑era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise‑grade solutions that leverage Google’s cutting‑edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Drive successful adoption of Google Cloud at key organizations and build/maintain relationships with stakeholders to understand customer’s business and develop strategic roadmaps.
• Partner with customers, account teams, and executives to drive success and meet business objectives.
• Guide IT executives through organizational changes.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Googles EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Seniority level: Not Applicable

Employment type: Full‑time

Job function: Sales, Advertising, and Customer Service

Industries: Information Services and Technology, Information and Internet