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Sr. Technical Account Specialist, Motorola B2B, Warsaw

Client:

Location: Warsaw, Poland

Job Category: Other

EU work permit required: Yes

Job Reference: aa565ec7def2

Job Views: 19

Posted: 23.01.2025

Expiry Date: 09.03.2025

Job Description:

Description and Requirements

Lenovo Motorola is looking for a Senior Technical Account Specialist to join our Motorola B2B smartphone business in Poland.

Your primary duties: Support Enterprise customers in Poland and remotely in EU on reported B2B technical issues; be responsible for technical escalations and work with our product development teams to deliver a working solution in a timely manner; act as a technical pre-sales solution provider for Lenovo and Motorola Thinkshield products. You will build a deep knowledge of the B2B Motorola device product range and will be the ‘go-to’ person for many pre-sales technical requests.

You will report to our Motorola Senior Business Development Manager based in the UK.

Your key responsibilities:

• Work with Poland and EU Account Sales teams to support Enterprise customers as part of the Sales process.
• Act as focal point to the customer for technical escalations on Android Enterprise, AER, Android OS, specific handset features, and Government and Regulatory certificates.
• Collaborate with Enterprise KAMs in Poland to provide input against competition device analysis.
• Understand and communicate the benefits and capabilities of our Enterprise portfolio and Motorola Thinkshield services to Global Account Sales organization, Global Account Customers up to C-level engagement, Motorola WW product teams, OEM and solution business colleagues, Resellers, Alliance partners, Google, and leading EMM providers.
• Continuously maintain/enhance technical skills on relevant products and industry shifts and use cases for mobile phones in OEM environments.
• Provide in-depth solution knowledge & product expertise of Motorola device product range to global account sales teams.
• Provide support for low-level technical questions from Poland and EU Sales.
• Attendance at relevant Industry events such as Mobile World Congress (when applicable).

Your Qualities/Skills:

• Excellent product knowledge across Smartphones and Android Enterprise.
• Previous experience working in a B2B pre-sales support role.
• Ideal to have Google Android certification, Professional.
• Hands-on knowledge and experience of Android Enterprise device management solutions, Zero Touch enrollment, and policies.
• Superior problem-solving & analysis skills, commitment & action-oriented.
• Strong knowledge of 5G applications, features, benefits, and use cases.
• Strong verbal and written communication skills in Polish and English; excellent customer-facing skills.

What Lenovo Motorola can offer you:

• An exciting job with great opportunities for success.
• A good potential to grow both professionally and personally.
• Very nice and stimulating office environment.
• Performance-based rewards & flexibility.
• And much more!

We are looking forward to speaking with you!

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