Sr. Reporting & Analytics Consultant - Workday Success Plans

At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first.

The Workday Success Plans Team are all about our customers and their post Go-Live journey - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to full feature deployments.

About The Role

Would you enjoy learning new things in a fast-paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers? The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application.

Primary responsibilities of this role include delivering various services to Workday Success Plans customers. To be successful, this requires:

• Conducting research to ensure understanding of customer questions and related Workday concepts.
• Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
• Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
• Clearly and effectively communicating responses and value to customers.
• Creating and delivering customer presentations on how to use Workday features to achieve business goals (Accelerator Webinars).
• Providing one-on-one consulting guidance to accelerate customer feature adoption (Feature Accelerator).
• Reviewing customer tenants to identify adoption opportunities (Feature Adoption Tenant Reviews).
• Completing and maintaining product expertise and Workday Certification(s) along with familiarity with Workday roadmap.
• Keeping up to date with industry practices and the ability to engage with our customers on those topics.
• Helping drive the creation of new programs to drive customer feature adoption.

About You

Basic Qualifications:

• 5+ years of HCM Reporting, Analytics, and Data warehousing experience for enterprise software applications
• 3+ years of proven ability building and maintaining Workday HCM/Financial Reporting & Analytics
• 3+ years of IT implementation experience
• 3+ years of software consulting experience

Additional Qualifications:

• Workday Certification or ability to certify in at least one of the following: Workday HCM, Workday Financial, Workday Reporting
• Extensive experience and a certification in Prism Analytics will be a significant asset
• Ability to gain a thorough understanding of Workday concepts as new features are released
• Ability to distill complex concepts into understandable presentations for our customers
• Ability to multitask and work on multiple engagements and deliverables simultaneously
• Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
• Excellent verbal and written communication skills in English
• Bachelor’s degree or relevant work experience required. Advanced degree preferred
• Fluency in either French, Spanish, Italian or German a plus

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.