93 902
15 856
What Youll be Doing?
Are you results focused and love to help others? Do you have a passion to maximize sales opportunities? In this role, you’ll work effectively to service, enhance and build relationships with current and future customers. Focused on achieving revenue quotas, you’ll provide professional customer service to commercial, public sector or consumer customers. Whether it’s getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, Youll
• Analyze and strategize how to manage, and upsell the accounts,
• Contact existing customers in your portfolio to a consultation,
• Work in a target-driven environment with individual sales targets along with being a part of a larger sales team increasing the customer base,
• Problem solve and consult with clients to provide the best-selling solution for their advertising campaigns and encourage them to try new marketing strategies,
• Navigate the client so they can implement campaign suggestions,
• Build a strong and trusting relationship with the client by optimizing their accounts using your analytical skill while increasing program revenue,
• Meet your personal productivity requirements (KPIs) daily while being a team-player contributing to the overall team sales targets.
We’ll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can’t be taught – a caring and supportive nature that will shine through as you help customers. You’ll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
Youll report to Operation Manager. You’ll contribute to the success of the customer experience as well as the overall success of the team.
Our business is about making customers happy. Thats all we do. Since 1982, weve helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the worlds leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. But dont take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.com.