We are looking for a person who join the team of Ordermanagement Team and support us in our daily tasks:

• Generate, review, and process invoices with precision and adherence to timelines

• Ensure that invoices are accurate, complete, and strict compliant with company policies and relevant regulations

• Process special billing requests and adjustments

• Address customer inquiries and concerns related to their bills

• Professionally and promptly respond to client inquiries regarding billing and invoices. Provide excellent customer service while explaining billing discrepancies and resolving disputes

• Analyse billing data to identify trends, potential issues, and areas for improvement.

• Prepare reports on billing activities as necessary

• Present findings to management for decision-making
• Maintain well-organized records of invoices, billing adjustments, and client communications

• Prepare and submit reports summarizing billing activities as needed

• Conduct quality checks on billing documents to ensure accuracy and compliance with company policies and legal regulations
• Implement and improve billing procedures to minimize errors and enhance efficiency
• Provide guidance and support in training and mentoring junior billing specialists when necessary

• Bachelor's degree in finance, Accounting, Business, or a related field (or equivalent work experience)

• Minimum of 2 years of experience in billing

• Proven track record as a ordermanagement specialist

• Fluent Czech, Slovak and English min. B2/C1 (must)

• MS Office fluency (Word, PowerPoint, Excel)

• Knowledge of other foreign language would be an asset

• Ability to enhance process and controls

• Very good customer service skills and client-focus attitude

• Ability to work well under pressure and meet deadlines.

• Ability to prioritize tasks and work in a fast-paced environment.

• Fully remote work
• Employment contract
• Annual bonus
• Health insunrance
• Multisport