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Specialist, Inside Sales page is loaded## Specialist, Inside Saleslocations: Wroclaw Business Hubtime type: Full timeposted on: Posted Todayjob requisition id: NB6024914Together we can renew the everyday, for a future beyond fossils! We are now looking for a **Specialist, Inside Sales** in UPM Timber to be located in UPM Business Hub Wroclaw, Poland.**Greetings from your future manager**“We have great business professionals in UPM Timber with strong profit and continuous improvement mindset. Our organizational hierarchy is low and we trust open and easy-going working environment to achieve best results both from customer and our company point of view. We warmly welcome you to join our team and to be part of building up and establishing an Inhouse Sales operations now in the new location. We have already successfully built order fulfilment operations into the Wroclaw Hub. It has been nice to see how the team is performing and how the spirit is high. Now it’s time to expand operations towards customer interface. We are sure this work will not be only our customers’ benefit, but your own career as well.” – Elina Alander, Senior Manager, Customer Experience and Strategic Projects and Sandra Jastrzębska, Manager, Customer Service**What you will do*** Execute sales activities and customer service through multiple channels: - Phone calls (outbound and inbound) - Digital channels (email, online video calls, ERP/extranet systems) - Support external sales teams with customer interface tasks* Provide offers, manage order intake and order lifecycle* Maintain excellent quality of customer data* Collaborate proactively with internal stakeholders (Sales, Supply Chain, Production, Finance) to ensure customer satisfaction and on-time delivery* Prepare reports, certificates and statements based on customer requests* Onboard, guide and support customers with our online tools* Analyze customer data, sales and customer service processes, contributing to the continuous development of our processes and tools* Participate in trainings to deepen knowledge of products, systems and processes**Who you are*** You have a bachelor’s or master’s degree* You are eager to learn new things and explore the secrets of the industry using wood* You are an open-minded person who would like to become a part of a cross-functional and international organization* You have sales and negotiation skills, you can engage customers, present offers and close deals* You have customer service and communication skills* You have experience with working with ERP systems, online tools and digital communication platforms* You have problem-solving and collaboration skills, you are able to manage diverse customer needs and operational challenges, you work effectively with internal and external stakeholders* You are able to balance multiple tasks in a fast-paced environment* You are fluent in both verbal and written **English****This is what we offer to you*** **A meaningful job**: We have an inspiring purpose “We renew the everyday for a future beyond fossils” Our work is impactful and transformative* **A caring community**: Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees* **Development opportunities**: We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth* **Responsible employer**: Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselvesLearn about our and our**Additional information**The position holder will report to Manager, Customer Service.We offer a hybrid working model.Please apply via the link above and attach your CV latest by **December 20, 2025**. Please note that we accept only applications submitted through our online application system. We begin reviewing applications as they are received, and you may be contacted before the application deadline.For support with submitting your application, please contact the HR Service Center at careers@upm.com or tel. +48 12 3999499. If you have any concerns about the recruitment and selection process, you can report those online through the UPM Report Misconduct channel using the link:UPM is a material solutions company, renewing products and entire value chains with an extensive portfolio of renewable fibres, advanced materials, decarbonization solutions, and communication papers. In Poland, UPM is running two factories near Wrocław, a Human Resources Service Center in Kraków and UPM Business Hub at the heart of the city of Wrocław. At the moment, the Wrocław Hub brings together over 600 professionals in customer, supplier and financial services.Ifyou wish to get more insight about who we are, check out this !Follow UPM on | | | |#UPM #materialsolutions #WeRenewTheEveryday #LI- DNP#LI-HYBRID
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