Informacje o stanowisku

Specialist Customer Relations Poland (m/f/d)

Location: Poland / Lodz

CYBEX is a company that puts tomorrow’s people at the heart of its brand. Always questioning the status quo and not afraid of challenging the establishment, CYBEX has become not just a leader in child safety but is seen as an innovative lifestyle and fashion brand for parents. We offer car seats, baby carriers, kids furniture, and strollers enabling parents to keep their little ones safe in style. After growing rapidly in the last few years, we look for ambitious talent to contribute to CYBEX’s success story.

Areas of Responsibilities:

1. Order processing via phone, email, and SAP
2. Planning deliveries and following up on logistics issues
3. Supporting accounts payable and finance department
4. Main contact for the Sales Team
5. Carrying out administrative and organizational tasks
6. Handling customer complaints and requests

Profile of Qualifications:

1. Knowledge of customer service principles and practices
2. Good to great MS Office knowledge
3. Nice to have SAP knowledge
4. Experience in Customer Service
5. Excellent communication skills; structured and well organized
6. Highly motivated, team player, and independent

CYBEX operates globally and has employees from over 29 nations. If you are keen to leave your footprint in a swiftly growing business that offers plenty of opportunities to grow both on a professional and individual level, you’ve come to the right place. As part of Goodbaby International Holdings Ltd., CYBEX is dedicated to creating an inclusive working environment that encompasses diversity and equal opportunities. In addition to a competitive salary, attractive annual leave, and discounts on our products, you’ll have the chance to develop your personal profile in an international environment.

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