Overview

Job Description - Source to Pay Lead – Manager – German – Hybrid Krakow (RET007798)

Source to Pay Lead – Manager – German – Hybrid Krakow - RET007798

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Responsibilities

• Lead, mentor, and develop team members to achieve their full potential.
• Foster a collaborative environment that encourages innovation and efficiency.
• Set clear objectives and performance metrics for the team.
• Oversee the organization, drafting, and management of company documents in both paper and electronic formats.
• Ensure accurate data compilation and review for monthly meetings.
• Manage computer applications, database management, report generation, and tracking spreadsheets.
• Oversee the transition of processes to ensure seamless integration and operational efficiency.
• Develop strategies to optimize workflows and improve system efficiencies.
• Serve as the primary liaison between internal teams and client.
• Build and maintain strong client relationships through effective communication and service delivery.
• Ensure merchandising plans are profitable, operationally efficient, customer-focused, and appropriate in terms of product mix and style.
• Oversee the development and maintenance of accurate product databases and planograms.
• Review planogram performance and space allocations, providing reports and analysis.
• Ensure compliance with client privacy and security requirements, especially when handling confidential information.

Qualifications

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• Minimum Qualifications / Skills
• Fluency in German and a strong command of English
• Bachelor’s degree in Business or a related field
• Relevant experience required in Source-to-Pay (STP)
• Proficient in Microsoft Office Suite
• Excellent attention to detail and organizational skills
• Ability to work independently and as part of a team
• Excellent verbal and written communication skills
• Strong analytical and problem-solving skills
• Preferred Qualifications / Skills
• Experience working in the retail industry / with retail clients
• Knowledge of additional languages

Why join Genpact?

• Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
• Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
• Let’s build tomorrow together.

Equal Opportunity

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit, paying to apply, or purchasing equipment or training. Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process. Kindly please see our Privacy Notice for Employment Candidates: https://www.genpact.com/privacy/notice-for-employment-candidates